Cruise & Getaway Consultant

Pacific Journey Consulting; Chicago (IL); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote work from home

Flexible schedule

Training access

Supplier tools

Team support

Travel perks

Job summary

Pacific Journey Consulting is seeking a Cruise & Getaway Consultant to help clients research and book cruises, resorts, and vacation packages. You will guide travelers through the reservation process, tailor options to preferences, and ensure smooth bookings.

Responsibilities include researching itineraries, discussing dates and budgets, explaining options, and coordinating quotes. This role emphasizes customer service, independence, and attention to detail in a remote setting.

Qualifications

• Strong communication and customer service skills.
• Interest in learning about cruises, resorts, and destinations.
• Basic computer and internet skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and follow through on client requests.

Responsibilities

• Research cruise itineraries, cabin categories, resorts, and vacation packages.
• Discuss travel preferences, dates, and budgets with clients.
• Explain available options, inclusions, and supplier policies.
• Prepare quotes and coordinate reservations.
• Track deposits, payment deadlines, and booking details.
• Market vacation-planning services and maintain client relationships.

Skills

Communication

Customer service

Cruise knowledge

Basic IT skills

Organizational skills

Follow-through

Job description

We are looking for a Cruise & Getaway Consultant to help clients research and book cruises, resort stays, and vacation packages. This role involves understanding client preferences, comparing vacation options, and guiding travelers through the reservation process. The consultant helps clients choose experiences suited to their interests, schedules, and budgets.

Responsibilities:

• Research cruise itineraries, cabin categories, resorts, and vacation packages
• Discuss travel preferences, dates, and budgets with clients
• Explain available options, inclusions, and supplier policies
• Prepare quotes and coordinate reservations
• Track deposits, payment deadlines, and booking details
• Market vacation-planning services and maintain client relationships

Requirements:

• Strong communication and customer service skills
• Interest in learning about cruises, resorts, and destinations
• Basic computer and internet skills
• Strong organizational skills and attention to detail
• Ability to work independently and follow through on client requests

Benefits:

• Work remotely from home
• Flexible schedule
• Access to cruise and resort training
• Supplier resources and booking tools
• Ongoing team support
• Access to eligible travel perks and discounts, subject to supplier terms