Cruise & Getaway Consultant

Pacific Journey Consulting; Phoenix (AZ); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Training access

Booking tools

Team support

Travel perks

Job summary

Pacific Journey Consulting is looking for a Cruise & Getaway Consultant to help clients research and book cruises, resort stays, and vacation packages. You will guide travelers based on preferences, schedules, and budgets, ensuring a smooth reservation process.

You will research itineraries, discuss dates, and prepare quotes while maintaining client relationships. This role offers work-from-home flexibility and ongoing training opportunities to enhance product knowledge.

Qualifications

• Experience in travel or customer service preferred.
• Excellent communication with clients and suppliers.
• Strong organizational skills with attention to detail.
• Ability to work independently and manage multiple bookings.

Responsibilities

• Research cruise itineraries, cabin categories, resorts, and vacation packages.
• Discuss travel preferences, dates, and budgets with clients.
• Explain available options, inclusions, and supplier policies.
• Prepare quotes and coordinate reservations.
• Track deposits, payment deadlines, and booking details.
• Market vacation-planning services and maintain client relationships.

Skills

Customer service

Communication

Organizational skills

Independent work

Tools

Booking systems

Job description

We are looking for a Cruise & Getaway Consultant to help clients research and book cruises, resort stays, and vacation packages. This role involves understanding client preferences, comparing vacation options, and guiding travelers through the reservation process. The consultant helps clients choose experiences suited to their interests, schedules, and budgets.

Responsibilities:

• Research cruise itineraries, cabin categories, resorts, and vacation packages
• Discuss travel preferences, dates, and budgets with clients
• Explain available options, inclusions, and supplier policies
• Prepare quotes and coordinate reservations
• Track deposits, payment deadlines, and booking details
• Market vacation-planning services and maintain client relationships

Requirements:

• Strong communication and customer service skills
• Interest in learning about cruises, resorts, and destinations
• Basic computer and internet skills
• Strong organizational skills and attention to detail
• Ability to work independently and follow through on client requests

Benefits:

• Work remotely from home
• Flexible schedule
• Access to cruise and resort training
• Supplier resources and booking tools
• Ongoing team support
• Access to eligible travel perks and discounts, subject to supplier terms