CRS Supervisor

Pyramid Healthcare; Erie (Erie County); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Paid Time Off

Tuition Reimbursement

Life Insurance

Flexible Spending Accounts

Referral Bonus opportunities

Employee Recognition Programs

Job summary

Pyramid Healthcare seeks a Certified Recovery Specialist Supervisor to lead the Recovery Support Services team and mentor CRS staff. The role includes scheduling, training, evaluations, and ensuring ethical practice while guiding client recovery plans.

The supervisor will manage interventions, crisis referrals, and adherence to confidentiality rules, contributing to Pyramid Healthcare’s mission of comprehensive behavioral health care.

Qualifications

• Current Certification through Pennsylvania Certification Board for Certified Recovery Specialist.
• High diploma or equivalent; 1 year supervisory experience or 2 years related work in drug & alcohol treatment setting.
• Behavioral health experience preferred.

Responsibilities

• Supervises CRS and provides feedback on performance.
• Orients and trains new staff to RSS program and facility programs.
• Assists with interviewing and hiring CRS staff.
• Assists with employee disciplinary actions.
• Develops employee schedules and trainings.
• Conducts employee performance evaluations.
• Assists with client interventions and recovery plans.
• Identifies emergencies and facilitates access to resources.
• Maintains confidentiality and adheres to laws and regulations.
• Attends staff and leadership meetings and completes trainings.
• Other duties as assigned.

Skills

Supervision

Interviewing

Training

Performance evaluations

Crisis intervention

Confidentiality

Communication

Problem solving

Education

Certified Recovery Specialist certification

High school diploma or equivalent

Job description

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.

Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life's challenges. We offer behavioral healthcare services - psychiatry, addiction recovery, mental disorder treatment, etc. - that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.

Pyramid Healthcare's Recovery Support Services Division is seeking a Certified Recovery Specialist Supervisor. Certified Recovery Specialists' role is to support others in recovery from substance use disorder. The Recovery Specialist Supervisor will serve as a role model, mentor, advocate and motivator to recovering individuals in order to help prevent relapse and promote long-term recovery. Pyramid Healthcare does offer Center of Excellence Services (specific to Opioid Use Disorder) and traditional Certified Recovery Specialist services.

Shift: Mon-Fri 8:00-4:30pm (shift can vary based on individual served needs)

Essential Duties And Responsibilities

• Supervises CRS and provides feedback on their performance.
• Orients and Trains new staff to RSS program as well as facility programs
• Assists with Interviewing and Hiring Certified Recovery Support staff.
• Assists with employee disciplinary actions.
• Develops employee schedule and schedules their trainings as needed.
• Conducts employee performance evaluations.
• Assists with interventions with clients.
• Follows objectives of recovery plans.
• Identify emergency or crisis situations and facilitate access to appropriate resources, negotiating and connecting individuals with resources and navigating the systems
• Conduct self in an ethical manner by adhering to the Pennsylvania Certification Board standards of practice.
• Maintain confidentiality regarding information received during the facilitation of recovery support services. maintain current understanding of federal, state and local confidentiality rules and regulations.
• Attends weekly staff meetings, leadership meetings, region meetings, and any facility meetings as requested.
• Complete required trainings and mandatory training hours.
• Other duties as assigned

Supervisory Responsibilities

Provide training and day-to-day guidance to the CRS team.

Required Qualifications

Licensure, Education, & Experience

• Current Certification through Pennsylvania Certification Board for Certified Recovery Specialist
• High diploma or equivalent 1 year of work supervisory experience or 2 years related work experience in a drug & alcohol treatment setting
• Prefer behavioral health experience or general healthcare experience

Job Knowledge, Skills, And Abilities

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Strong oral and written communication and interpersonal skills
• Ability to problem solve by gathering and analyzing information
• Ability to handle a crisis situation and react appropriately

Pyramid CORE Values

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values:

• INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community.
• DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily.
• COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence.
• PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.

Total Rewards For Full-Time Positions

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• 401(k) with Company Match
• Tuition Reimbursement
• Employee Recognition Programs
• Referral Bonus opportunities
• And More!

Want to know more?

To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers.

Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.