CrowdStrike Platform Senior Resident Consultant (Remote)

CrowdStrike Holdings, Inc.; Northern (KY); Hybrid; USD 100,000 - 155,000; Full time

Benefits offered by this job

Market leader compensation and equity

Wellness programs

Paid parental and adoption leave

Professional development opportunities

Employee networks and volunteering

Job summary

CrowdStrike Holdings, Inc. is seeking a Platform Professional Services Senior Consultant to lead deployment, implementation, and operational support of the Falcon platform and related applications.

You will drive customer engagements from planning to installation, troubleshoot complex issues, and develop automation using Falcon APIs. Ideal candidates have a strong background in Windows, Mac, and Linux, scripting skills (PowerShell, Python, Bash, Batch), and experience with enterprise deployment

Qualifications

• Bachelor’s degree in CS/IT/Engineering and 8+ years IT deployment experience.
• Strong understanding of software deployment technologies and cross-platform expertise.
• Proven ability to troubleshoot complex enterprise-scale deployments.

Responsibilities

• Plan, deploy, implement, and provide operational support for the CrowdStrike platform and related apps.
• Lead customer engagements from initial planning through installation and optimization.
• Troubleshoot issues across small to large enterprises and coordinate with customer IT teams.
• Develop scripts and solutions using Falcon APIs and integrate with existing tools.
• Deliver customer-facing collateral and lead skills workshops for the Platform PSC team.

Skills

Software deployments

Cross-team collaboration

Technical troubleshooting

Scripting languages

AI-enabled workflows

Education

Bachelor's degree in Computer Science/IT/Engineering

Tools

SCCM

Group Policy

McAfee EPO

IBM BigFix

Puppet

Chef

Citrix

PDQ

PsExec

PowerShell

Python

Bash

Batch

Windows

Mac

Linux

AWS

Azure

GCP

Job description

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. **About the Role:**CrowdStrike Services is seeking a Platform Professional Services Senior Consultant who would be responsible for the planning, deployment, implementation, and operational support of the CrowdStrike platform and related applications. The Platform Professional Services Senior Consultant will have responsibility for all aspects of the deployment from the initial customer engagement, planning, installation, optimization/utility and follow-on customer support for the CrowdStrike platform & applications. **What You'll Do:**Deployment and Operations activities may include:* Providing technical implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike Falcon platform and associated applications* Assist customer with operationalizing all modules of the Falcon platform* Troubleshoot customer issues across small to large enterprises* Utilize and engineer native and 3rd party software deployment technologies* Develop scripting and application solutions using Falcon APIs* Customer project planning and status* Work closely and collaboratively with customer information technology teams* Leveraging CrowdStrike applications (Exposure Management, for example) provide support to customers in vulnerability and asset management* Assist customers with the integration of CrowdStrike into existing tools* Support both Incident Response and Compromise Assessment teams with deployment of Falcon and Falcon Forensics Collectors* Work closely and collaboratively with Platform Professional Services team to develop customer facing collateral* Develop and lead skills workshops for the Platform Professional Services team* Ability to travel up to 25% of the time **What You'll Need:** Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related discipline, and 8 years of experience performing IT deployments or in an end user/customer environment, as well as experience with the following: * Strong understanding of software deployment technologies* Very knowledgeable on Windows, Mac, and Linux platforms* Strong knowledge of Microsoft Office applications, Word, Excel, Access, PowerPoint, etc.* Skillful communication and effective ability to build collaborative relationships* Strong experience with presentation technical content to various audiences* Strong experience in computer and network systems security* Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems* Proactive and thorough ability to manage work and prioritize customer projects* Experience mentoring team members* Some experience leading a team to complete projects* High level of motivation; self-starter; results driven* Potential for travel and assignment work exists* Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes. **Bonus Points:*** Endpoint Security: Falcon platform (preferred), AV, and EDR solutions* Operating Systems: Windows, Linux, Mac* Software Deployment: SCCM, Group Policy, McAfee EPO, IBM BigFix, Puppet, Chef, Citrix, PDQ, PsExec* Development: PowerShell, Python, Bash, Batch* Technologies: Experience with Host based firewall, File Integrity Management, Data Protection, Vulnerability Management, Attack Surface Management, IT Automation* Compliance: CIS Benchmarks, STIGs, PCI, HIPPA* Database: SIEM, MSSQL, Splunk, LogScale* Identity: Identity, Active Directory, Azure-AD, SSO* Cloud: AWS, Azure, and GCP #LI-DL1#LI-RemoteThis role may require the candidate to periodically undergo and pass alcohol and/or drug test(s) during the course of employment.**Benefits of Working at CrowdStrike:*** Market leader in compensation and equity awards* Comprehensive physical and mental wellness programs* Competitive vacation and holidays for recharge* Paid parental and adoption leaves* Professional development opportunities for all employees regardless of level or role* Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections* Vibrant office culture with world class amenities* Great Place to Work CertifiedTM across the globeCrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [e-mail] for further assistance.Find out more about your rights as an applicant.CrowdStrike participates in the E-Verify program.Notice of E-Verify ParticipationRight to WorkCrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $100,000 - $155,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.