CrowdStrike EDR Analyst

Tekgence Inc; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Qualifications

• 10+ years of IT related experience.
• 5+ years of hands-on CrowdStrike Falcon in an enterprise environment.
• Expert-level knowledge of Windows, macOS, and Linux operating systems and security features.
• Proficiency in scripting languages for automation and analysis (Python, PowerShell, Bash).
• Strong understanding of network protocols and host-based firewalls.

Responsibilities

• Own the installation, implementation, maintenance, administration, availability, and operational performance of CrowdStrike Falcon platform components.
• Manage deployment, monitoring, and health of Falcon sensors across Windows, macOS, Linux, and cloud environments.
• Configure and manage deployment of prevention policy settings to align with security posture.
• Provide support to end users and server owners reporting issues through the help desk.
• Collaborate with Security Analysts and Incident Responders to ensure platform is functioning for threat detection and response.

Skills

Windows

macOS

Linux

Networking

Firewalls

Automation

Tools

CrowdStrike Falcon

Python

PowerShell

Bash

Job description

CrowdStrike Administration

The Endpoint Security Analys is part of the Endpoint Security team which owns the reliability, administration, and operational effectiveness of enterprise endpoint security capabilities, with primary accountability for Endpoint Detection and Response and supporting security platforms. This customer-facing role provides end-to-end technical leadership and resolves complex issues across Windows, macOS, Linux, and cloud environments.

Platform Management:

Own the installation, implementation, maintenance, administration, availability, and operational performance of all CrowdStrike Falcon platform components.

Sensor Deployment:

Manage the deployment, monitoring, and health of Falcon sensors across Windows, macOS, Linux, and cloud environments. Troubleshoot sensor installation and communication issues.

Configuration and Policies:

Configure and manage deployment of prevention policy settings to align with the organization's security posture.

Provide support to end users and server owners reporting issues through the help desk.

Work collaboratively with Security Analysts and Incident Responders to ensure the platform is functioning optimally for threat detection, investigation, and response.

Documentation:

Create and maintain documentation for CrowdStrike configuration, processes, and best practices.

Collaborate effectively within the Endpoint team to work and resolve EDR support tickets, share technical knowledge, communicate ticket status, and ensure timely, accurate resolution of endpoint-related issues.

Work closely with IT, Network, and System Administration teams to seamlessly integrate security solutions into the overall IT infrastructure.

Minimum Qualifications

10+ years of IT related experience.

5+ years of deep, hands-on expertise with CrowdStrike Falcon in an enterprise environment.

Expert-level knowledge of Windows, macOS, and Linux operating systems and security features.

Proficiency in scripting languages for automation and analysis (e.g., Python, PowerShell, Bash) Strong understanding of network protocols and host-based firewalls Delivers critical contributions to the success of complex and/or impactful projects that lead to improved cybersecurity hygiene.