Cross Reviewer Media

Envato; United States; Remote; USD 42,000 - 65,000; Full time

Job summary

Envato is seeking a meticulous Content Reviewer in the United States to assess Print Templates, Social Media templates, General Graphics, and related design assets against technical, aesthetic, usability, and marketplace standards in a fast-paced, global environment.

You will collaborate with Team Leads, Content Operations, and AI-assisted workflows to refine guidelines, calibrate reviewers, and ensure accurate, consistent reviews across categories.

Qualifications

• Attention to detail and strong editorial judgment.
• Good written and verbal communication skills.

Responsibilities

• Independently review Print Templates, Social Media templates, General Graphics, and related design assets against technical, aesthetic, usability, and marketplace standards.
• Perform hands-on Photo, Video, Motion Graphics, and other media reviews according to documented guidelines and category-specific calibration; flex capacity in response to queue priorities.
• Evaluate editable source files, layout, typography, file structure, compatibility, originality, metadata, and overall customer usability as applicable to each category.
• Handle complex, ambiguous, escalated, and integrity-related content evaluations; elevate.
• Lead reviewer calibrations, support guideline interpretation, and mentor reviewers to improve cross-category accuracy and consistency.
• Partner with Team Leads and Content Operations to monitor incoming volumes, aging queues, productivity, and review quality, supporting workload reallocation when needed.
• Validate AI-assisted review outcomes, identify false positives and negatives, and provide examples and feedback to improve automated checks and reviewer tooling.
• Collaborate with Operations, Developers, and Content Specialists on workflow simplification, review-platform enhancements, and process improvements.
• Use Zendesk and other internal systems to document author/customer escalations and ensure timely follow-up when relevant.
• Assess author portfolios and provide clear, constructive author feedback in line with Envato guidelines and co

Job description

About Us

At Envato, we empower creative pros to thrive. We're here to help creatives bring their ideas to life, supercharge their workflows, and equip them with an unparalleled toolkit they can use anywhere. With unlimited access to world-class assets, innovative AI tools, and hands-on tutorials, we deliver what creatives need today - and are continually evolving our offering. As AI transforms the creative landscape, we're committed to building what's next for the future.

We're a purpose-driven company and we've long embraced flexible, inclusive ways of working. We're proud of the connected culture we've built across our global team. Our values: Customer First, Build our Future, Make it Happen and Embrace Diversity guide everything we do, shaping how we work and grow.

About the role

Provides reliable, high-quality content review capacity, initially focused on Print Templates, Social Media, and related Graphics categories.

The role is designed to progressively expand its coverage through structured cross-training and calibration, developing the ability to review additional General Graphics and media categories as operational needs evolve.

The role also supports continuous improvement through knowledge sharing, process feedback, and the effective use of review tools, including AI-assisted workflows.

Offers guidance, mentoring, calibration, and support for AI-driven workflows to drive the continuous enhancement of the Envato Library.

What you'll be doing

• Independently review Print Templates, Social Media templates, General Graphics, and related design assets against technical, aesthetic, usability, and marketplace standards.
• Perform hands-on Photo, Video, Motion Graphics, and other media reviews according to documented guidelines and category-specific calibration; flex capacity in response to queue priorities.
• Evaluate editable source files, layout, typography, file structure, compatibility, originality, metadata, and overall customer usability as applicable to each category.
• Handle complex, ambiguous, escalated, and integrity-related content evaluations; elevate
• Lead reviewer calibrations, support guideline interpretation, and mentor reviewers to improve cross-category accuracy and consistency.
• Partner with Team Leads and Content Operations to monitor incoming volumes, aging queues, productivity, and review quality, supporting workload reallocation when needed.
• Validate AI-assisted review outcomes, identify false positives and negatives, and provide examples and feedback to improve automated checks and reviewer tooling.
• Collaborate with Operations, Developers, and Content Specialists on workflow simplification, review-platform enhancements, and process improvements.
• Use Zendesk and other internal systems to document author/customer escalations and ensure timely follow-up when relevant.
• Assess author portfolios and provide clear, constructive author feedback in line with Envato guidelines and co