Cross-Category Media Reviewer & AI Workflow Coach

Envato; United States; Remote; USD 42,000 - 65,000; Full time

Job summary

Envato is seeking a meticulous Content Reviewer in the United States to assess Print Templates, Social Media templates, General Graphics, and related design assets against technical, aesthetic, usability, and marketplace standards in a fast-paced, global environment.

You will collaborate with Team Leads, Content Operations, and AI-assisted workflows to refine guidelines, calibrate reviewers, and ensure accurate, consistent reviews across categories.

Qualifications

• Attention to detail and strong editorial judgment.
• Good written and verbal communication skills.

Responsibilities

• Independently review Print Templates, Social Media templates, General Graphics, and related design assets against technical, aesthetic, usability, and marketplace standards.
• Perform hands-on Photo, Video, Motion Graphics, and other media reviews according to documented guidelines and category-specific calibration; flex capacity in response to queue priorities.
• Evaluate editable source files, layout, typography, file structure, compatibility, originality, metadata, and overall customer usability as applicable to each category.
• Handle complex, ambiguous, escalated, and integrity-related content evaluations; elevate.
• Lead reviewer calibrations, support guideline interpretation, and mentor reviewers to improve cross-category accuracy and consistency.
• Partner with Team Leads and Content Operations to monitor incoming volumes, aging queues, productivity, and review quality, supporting workload reallocation when needed.
• Validate AI-assisted review outcomes, identify false positives and negatives, and provide examples and feedback to improve automated checks and reviewer tooling.
• Collaborate with Operations, Developers, and Content Specialists on workflow simplification, review-platform enhancements, and process improvements.
• Use Zendesk and other internal systems to document author/customer escalations and ensure timely follow-up when relevant.
• Assess author portfolios and provide clear, constructive author feedback in line with Envato guidelines and co

Job description

Envato is seeking a meticulous Content Reviewer in the United States to assess Print Templates, Social Media templates, General Graphics, and related design assets against technical, aesthetic, usability, and marketplace standards in a fast-paced, global environment.

You will collaborate with Team Leads, Content Operations, and AI-assisted workflows to refine guidelines, calibrate reviewers, and ensure accurate, consistent reviews across categories.