Cross-Office Universal Banker – Growth & Incentives

State Bank; Defiance (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Quarterly incentives up to 30%

Certification-based raises up to 12%

Hands-on training and development

Job summary

State Bank is seeking a customer service‑oriented employee to support the Defiance Corporate office and Napoleon office. The role involves greeting customers, handling deposits and transactions, and driving referrals while maintaining accuracy and compliance.

Training and career growth are emphasized within a supportive team culture. Requires a high school diploma and at least 1 year of related experience; strong math, communication, and interpersonal skills are essential.

Qualifications

• High school diploma or equivalent.
• Minimum of 1 year related experience preferred.
• Strong reading, writing, and math abilities.
• Able to communicate clearly and build customer relationships.
• Capable of handling cash and operating banking equipment.

Responsibilities

• Greet and assist customers in a friendly, professional manner.
• Promote and refer products/services to meet customer needs.
• Achieve referral and sales goals for business and consumer clients.
• Handle deposits, withdrawals, transfers, and other transactions accurately.
• Balance cash drawer and prepare daily settlement and reports.

Skills

Reading skills

Analytical skills

Interpersonal skills

Communication skills

Cash handling

Lifting up to 50 lbs

Education

High school diploma

Job description

State Bank is seeking a customer service‑oriented employee to support the Defiance Corporate office and Napoleon office. The role involves greeting customers, handling deposits and transactions, and driving referrals while maintaining accuracy and compliance.

Training and career growth are emphasized within a supportive team culture. Requires a high school diploma and at least 1 year of related experience; strong math, communication, and interpersonal skills are essential.