Cross-Functional Ops Project Manager

The Jackson National Life Insurance Company; Lansing (MI); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Bonuses

Adoption assistance

Education matching

Tuition program

Job summary

The Jackson National Life Insurance Company is seeking a Project Manager to plan, lead, and deliver cross-functional initiatives within Operations and across departments. This role focuses on planning, scheduling, risk management, and stakeholder alignment with regulatory and operational standards.

Ideal candidates will hold a Bachelor's degree, have 3+ years of PM experience, familiarity with Jira/Confluence, and PMP certification (preferred).

Qualifications

• Bachelor's Degree or equivalent experience and/or education required.
• 3+ years of project management experience required.
• Experience with an enterprise project management system; Jira and Confluence preferred.
• Experience managing business process changes and/or managing projects with technical development and delivery of technical solutions preferred.
• Certified Project Management Professional (PMP) - PMI preferred.

Responsibilities

• Lead cross-functional project teams from initiation through implementation and stabilization.
• Develop project plans, milestones, timelines, dependencies, resource requirements, and success measures.
• Establish project governance, including status reporting, decision-making forums, issue escalation, and communications.
• Manage project scope, schedule, budget, risks, issues, dependencies, and deliverables.
• Maintain project decisions, action items, assumptions, and status documentation.
• Provide regular, concise updates to senior leadership and project sponsors.
• Identify barriers to successful delivery and develop mitigation and resolution strategies.
• Coordinate multiple workstreams and ensure alignment across business and technology teams.
• Facilitate project meetings, working sessions, and decision forums.
• Partner with the Change Manager or serve as Change Manager when appropriate.

Skills

Project management

Agile methodologies

Cross-functional collaboration

Microsoft 365

Power BI

Power Automate

Education

Bachelor's Degree or equivalent experience

PMP (preferred)

Tools

Jira

Confluence

Power BI

Power Automate

Job description

The Jackson National Life Insurance Company is seeking a Project Manager to plan, lead, and deliver cross-functional initiatives within Operations and across departments. This role focuses on planning, scheduling, risk management, and stakeholder alignment with regulatory and operational standards.

Ideal candidates will hold a Bachelor's degree, have 3+ years of PM experience, familiarity with Jira/Confluence, and PMP certification (preferred).