Cross-Disciplinary Controls Senior Manager

Citi; Tampa (FL); Hybrid; USD 127,000 - 155,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Life, accident, and disability ins.

Wellness programs

Paid time off (vacation)

Job summary

Citi in Tampa, Florida is hiring a Cross-Disciplinary Controls Senior Manager to lead enterprise-wide design and process improvements, ensure alignment of solutions with business objectives, and strengthen risk management frameworks. The role involves building dashboards, data models, and overseeing regulator meetings.

Qualifications include a Master’s degree or a Bachelor’s with extensive experience in operational risk, control design, and project leadership.

Qualifications

• Master’s degree in Economics, Econometrics & Quantitative Economics or related field with 2 years of relevant experience, or a Bachelor's with 5 years of related experience.
• Experience aligning solutions with business objectives and delivering controlled project deliverables.
• Experience coordinating with stakeholders and presenting to diverse audiences on risks and controls.
• Experience implementing data modeling and reporting for control performance and monitoring.

Responsibilities

• Manage and execute strategic design and process improvement projects across the enterprise.
• Assess control effectiveness and implement changes while supporting Enterprise Risk Management.
• Develop BI tools, databases, and dashboards to monitor control performance.
• Oversee governance meetings and regulator interactions, preparing materials and talking points.

Skills

Wholesale Lending Operations

Education

Master's degree in Economics, Econometrics & Quantitative Economics, or related field

Bachelor's degree in Economics, Econometrics & Quantitative Economics, or related field

Tools

BI tools

Job description

Citigroup Global Markets Inc. seeks a Cross-Disciplinary Controls Senior Manager for its Tampa, Florida location.

Duties: Manage and execute strategic design and process improvement projects across the entire enterprise while leading cross-functional initiatives to ensure alignment between solutions and business objectives. Support the assessment of existing control effectiveness, identify areas for improvement, and implement necessary changes while assisting in the execution of the Enterprise Risk Management Framework and adherence to Risk Management policies. Develop and maintain business intelligence tools, databases, and dashboards to monitor control effectiveness, utilizing data modeling for performance trend analysis and reporting. Manage the operations of the regulatory meetings (with OCC and other regulators) which includes coordinating preparatory meetings, managing agendas, developing & refining meeting materials to make sure Market's Risk & Control profile is optimally presented to external regulators. Prepare talking points for senior management engagements with regulators, emphasizing agenda items and key regulatory priorities, by engaging with multiple stakeholders to identify critical work areas and relevant updates. Assist in the formulation of responses to regulatory inquiries. Develop long-term headcount strategies, aligning with business direction, optimal location, and cost efficiency, while embedding robust risk and control frameworks to support growth, mitigate risks, and ensure compliance. Oversee daily hiring requisitions, including assessment and submission to the hiring council, ensuring alignment with strategic objectives and risk/control parameters. Direct quarterly resource planning cycles, incorporating risk and control considerations into advanced analytical models for data-driven decision-making and proactive risk identification. Plan and Implement cross-team Artificial Intelligence (AI) initiatives to delineate business processes, identify automation opportunities, and facilitate collaboration with team leads for comprehensive documentation and consensus. Deploy AI solutions to capitalize on identified automation opportunities and optimize operational efficiency. A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with Citi policies and protocols.

Requirements: Requires a Master’s degree, or foreign equivalent in Economics, Econometrics & Quantitative Economics, or related field and 2 years of progressively responsible, post-baccalaureate experience as a Business Risk Senior Analyst, or related position involving Operational risk management, business risk & Control, compliance, audit, or other control-related functions in the financial services industry executing strategic design and process improvement projects. Alternatively, employer will accept a Bachelor’s degree in the stated fields and 5 years of the specified progressively responsible, post-baccalaureate experience. 2 years of experience must include: Ensuring alignment between implemented solutions and business objectives and planning and delivering project deliverables focusing on control design, implementation, and enhancement; Coordinating with key stakeholders and facilitating presentations/discussions to diverse audiences, to address issues and ensure project success while synthesizing current business intelligence and trend data to support recommendations for action; Identifying areas for control improvement and implementing necessary changes, and driving/ managing controls enhancements focused on increasing efficiency and reducing risk; Assessing activities and processes to strengthen risk management quality while maintaining business intelligence tools and generating reports summarizing business and financial data for executive review; Ensuring adherence to the Enterprise Risk Management Framework and Governance, Managers Control Assessment (MCA) and Risk Management policies, supporting standard risk and controls reporting; Overseeing governance committees and regulatory meetings, coordinating meetings, managing agendas, and ensuring follow-up on action items; Engaging effectively with senior management, board members, and regulators, and ensuring alignment and achieving objectives; Creating and maintaining business intelligence tools, databases, dashboards, systems, and methods to support control effectiveness monitoring; and performing data modeling to identify trends and patterns in control performance and reporting; and Implementing Artificial Intelligence (AI solutions) for automating business processes across the business sub-teams to ensure efficient use of resources and alignment with firm’s AI objectives.

EO Employer.

Wage Range: $141,107 to $141,107

Job Family Group: Controls Governance & Oversight

Job Family: Cross-Disciplinary Controls

Time Type

Full time

Primary Location

Tampa Florida United States

Primary Location Full Time Salary Range

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• planned time off (vacation)
• unplanned time off (sick leave)
• paid holidays

Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Wholesale Lending Operations Management.

Anticipated Posting Close Date

Dec 09, 2026

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.