Applications Development Technical Lead Analyst

Citi; Tampa (FL); Hybrid; USD 158,000 - 190,000; Full time

Benefits offered by this job

Telecommuting/hybrid option

Job summary

Citibank, N.A. in Tampa, FL is hiring an Applications Development Technical Lead Analyst to oversee development operations for Citi’s key applications.

The role focuses on ensuring stability and performance of critical systems such as OTC Margin, MERIT, Netting Engine, and Quattro, spanning cloud servers, container services, and database platforms. You will collaborate with systems analysts, engineers, and project managers to design, implement, and deploy scalable solutions, maintaining CI/CD

Qualifications

• Bachelor’s degree in Business Administration, MIS, Business Technology, or a related field.
• Six years of experience in IT roles with AWS/EKS provisioning and cloud infrastructure.
• Experience provisioning AWS cloud components (VPC, security groups, load balancers, storage options).
• Experience with ECS, OpenShift, CI/CD pipelines, and database services (Oracle, MongoDB Atlas, PostgreSQL, SQL Server).
• Ability to design, test, and deploy scalable systems and coordinate with cross‑functional teams.

Responsibilities

• Provide development operations support for mission critical Citi applications (OTC Margin, MERIT, Netting Engine, Quattro).
• Manage cloud servers, ECS, NAS storage, and CI/CD pipelines; ensure system stability and performance.
• Coordinate with systems analysts, engineers, and project managers on design and implementation.
• Maintain source code repositories and forecast infrastructure needs (cloud, databases).
• Support disaster recovery testing and change management via ServiceNow.

Skills

AWS

EKS

VPC

Load Balancers

EBS

EFS

SQL

CI/CD

Bitbucket

Jenkins

GitHub

Jira

Pipelines

Education

Bachelor’s degree in related field

Tools

Oracle

MongoDB Atlas

PostgreSQL

SQL Server

Red Hat OpenShift

AWS Cloud Services

Job description

Citibank, N.A. seeks an Applications Development Technical Lead Analyst for its Tampa, FL location.

DUTIES:

Provide continuous support from a Development Operations lens for business applications including external client and internal client-based OTC Margin Calculations, MERIT, Netting Engine, and Quattro. Ensure all mission critical applications are stable for internal and external Citi clients. Monitor functioning of equipment to ensure systems operate in conformance with specifications. Determine system performance standards. Provide application or analytical support. Communicate with team members and alleviate any time-difference issues, including all development operations-related application-critical activities, such as ensuring operational cloud servers, Enterprise Container Services (ECS), SSH key installations, and NAS drive maintenance requiring submissions of necessary change tickets on ServiceNow system. Consult with customers or other departments on project status, proposals, or technical issues, such as software system design or maintenance. Confer with systems analysts, engineers, programmers, and others to design systems and obtain information on project limitations, capabilities, performance requirements, and interfaces. Confer with data processing or project managers to obtain information on limitations or capabilities for data processing projects. Support Citi’s critical customer-facing Margin and Risk calculation applications - OTC-Margin, MERIT, Netting Engine, and Quattro. Analyze user needs and software requirements to determine feasibility of design within time and cost constraints. Analyze information to determine, recommend, and plan installation of a new system or modification of an existing system. Store, retrieve, and manipulate data for analysis of system capabilities and requirements. Support disaster recovery testing activities, including implementing approved improvements or maintaining application components to ensure system continuity. Execute software system testing or validation procedures and prepare associated documentation. Coordinate installation of software systems. Maintain the source code repository in Bitbucket, setting up continuous integration and delivery of the components, forecast infrastructure needs including Cloud servers, Enterprise Container Services, NAS, and databases including Oracle and MongoDB, and S3 archival storage. Modify existing software to correct errors, adapt it to new hardware, or upgrade interfaces and improve performance. Obtain and evaluate information on factors such as reporting formats required, costs, or security needs to determine hardware configuration. Prepare reports or correspondence concerning project specifications, activities, or status. Coordinate with developers regarding task distribution and support completion of assigned work. Train users to use new or modified equipment. A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite in accordance with Citi policies and protocols.

REQUIREMENTS:

Bachelor’s degree, or foreign equivalent, in Business Administration, Management Information Systems, Business Technology, or a related field, and six (6) years of experience in the job offered or in a related IT occupation. Six (6) years of experience must include: Provisioning Amazon Web Services (AWS) and Elastic Kubernetes Services (EKS) cloud for authentication and authorization, Virtual Private Cloud (VPC) for network isolation and security, controlling network traffic and access to resources through security groups, distributing traffic to pods and nodes through load balancers, setting up storage options including Amazon Elastic Block Storage (EBS), Elastic File System (EFS), and File System Expanded, and integrating AWS services for monitoring and logging; Maintaining Enterprise Container Services (ECS) infrastructure using Red Hat Linux Openshift platform, including namespace creation, routes, services, deployment configuration, map configuration, and monitoring infra-utilization, pods liveliness, and readiness logs; Setting up new cloud Virtual Machines on Red Hat Enterprise Linux and Microsoft Windows Servers operating systems to integrate software package installation, Secure Shell protocol (SSH) key pair set up, pub key installation, Secure Socket Layer (SSL) certificates maintenance, secrets maintenance set up, vault maintenance, and creation and maintenance of load balancers through vendor software products; Using Oracle, Mongo Atlas, PostgreSQL, and Microsoft SQL to setup database as a service, conducting self-service provisioning of databases, automatic patching, and turbomode for upgrading software packages; Creating and maintaining automated Continuous Integration (CI) and Continuous Deployment (CD) pipelines using Atlassian Bitbucket, Microsoft Github, Maven, Gradle, Jenkins, Jetbrains Teamcity, Tekton, SONAR CUBE, Jfrog Synopsis Black duck, Check Marx, Snyk, IBM urban code deploy, and Harness; and Forecasting, monitoring, and maintaining inventory of software packages of End Of Life (EOL) and End Of Vendor Support (EOVS), upgrading them, or proposing recommended alternative software packages. 40 hrs./wk.

Wage Range: $157,851.00 to $190,000.00

Job Family Group: Technology

Job Family: Applications Development

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Time Type

Full time

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Primary Location

Tampa Florida United States

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Primary Location Full Time Salary Range

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Wholesale Lending Operations Management.

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Anticipated Posting Close Date

Nov 17, 2026

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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