CRM Systems Developer

Hope International; Rohrerstown (PA); On-site; USD 60,000 - 67,000; Full time

Job summary

HOPE International seeks a Salesforce-focused developer to implement and govern our Salesforce instance and connected platforms. You will design, code, and maintain solutions that support fundraising operations, data integrity, and user accessibility.

The role requires Apex and Lightning Web Components expertise, experience with REST/SOAP integrations, and collaboration across departments to translate business needs into scalable, compliant tech solutions.

Qualifications

• Bachelor’s degree required, with a focus in information or computer science, engineering, finance, or business management preferred.
• Experience with Apex, Lightning Web Components, system integrations (REST/SOAP), and third-party APIs.
• Demonstrated excellence in team communication and organizational skills.

Responsibilities

• Promote and contribute to the fulfillment of HOPE International’s mission and vision.
• Salesforce development and governance.
• Design, develop, and maintain solutions on HOPE’s Salesforce instance and connected platforms, using nonprofit-specific objects, automations, Lightning components, and declarative development.
• Configure and maintain integrations between Salesforce and other solutions to ensure reliable, accurate data movement across the organization.
• Ensure security and data privacy by incorporating secure coding practices and aligning with standards.
• Actively participate in Agile and DevOps practices, including version control, sandbox management, release management, and the team’s work management process.
• Collaboration and project leadership; translate business needs into solutions and promote user adoption through training and documentation.
• Serve as the technical lead for interdepartmental projects and create technical documentation for end users.

Skills

Salesforce development

Apex

Lightning Web Components

REST/SOAP integrations

Team collaboration

Agile/DevOps

Requirements gathering

Documentation

Education

Bachelor’s degree in information or computer science, engineering, finance, or business management

Tools

Salesforce

REST

SOAP

APIs

Job description

The HEART of a missionary — a passion for growing in your relationship with Christ and helping others know and follow Him

The MIND of a businessperson — skills in management, finance, accounting, systems, communication, etc.

The SOUL of a development worker — the mentality of equipping people to help themselves

This role contributes to the development, customization, and maintenance of HOPE’s Salesforce instance and connected platforms, ensuring data integrity, user accessibility, and system efficiency. This role will require technical expertise to design and implement innovative solutions that address business needs. S/he will regularly work with cross-functional teams and serve as a technical lead on projects that support the mission of HOPE International and the quality of our fundraising-related operations.

Level: Professional

Salary range: $60,000-$67,000

Type: Full-time

Department: Information Technology

Reports to: CRM Systems Manager

Responsibilities

• Promote and contribute to the fulfillment of HOPE International’s mission and vision.
• Salesforce development and governance
• Design, develop, and maintain solutions on HOPE’s Salesforce instance and connected platforms, using nonprofit-specific objects, automations, Lightning components, and declarative development
• Configure and maintain integrations between Salesforce and other solutions to ensure reliable, accurate data movement across the organization
• Ensure security and data privacy by incorporating secure coding practices, recommending improvements, and helping ensure solutions align with organizational and industry standards
• Actively participate in Agile and DevOps practices, including version control, sandbox management, release management, and the team’s work management process
• Collaboration and project leadership
• Translate business needs into solutions by gathering and reviewing requirements, collaborating with requestors throughout the development process, and promoting user adoption through training and documentation
• Serve as the technical lead for interdepartmental projects such as end-of-year receipting initiatives and software implementations
• Create and maintain technical documentation and knowledge base articles for end users

Qualifications

• Personal confession of Christian faith and commitment to the mission and vision of HOPE International
• Bachelor’s degree required, with a bachelor's degree in information or computer science, engineering, finance, or business management preferred
• Experience with Apex, Lightning Web Components, system integrations (REST/SOAP), and third-party APIs
• Demonstrated excellence in team communication and organizational skills
• Initiative in analyzing, researching, and implementing system improvements
• Creativity, flexibility, and the ability to solve issues gracefully under pressure
• Ability to communicate technical solutions, strategies, and value to non-technical audiences
• Demonstrated desire to help people experiencing material poverty find hope and dignity through discipleship and access to financial tools
• Experience in non-profit or technology sectors preferred

At HOPE International, we invest in the dreams of families in the world\'s underserved communities as we proclaim and live the Gospel.

Resources: If you're part of a church, nonprofit, or school and would like to learn more about HOPE's methodology, visit our resource library . If you're part of a church network or organization and would like to learn more about implementing HOPE's savings group (SG) methodology, visit our SG Multiply page . To learn more about HOPE's Microfinance Accelerator Program (MAP), visit here .
227 Granite Run Drive, Suite 250, Lancaster, PA 17601 717.464.3220 Email us