CRM Specialist/Coach

Cardone Training Technologies, Inc.

Florida

Sur place

USD 72 000 - 92 000

Plein temps

14 jours+

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Résumé du poste

Cardone Training Technologies, Inc. welcomes a CRM Specialist/Coach to join our Florida team. The role focuses on designing, building, and maintaining CRM architectures for a portfolio of fractional revenue clients while coaching client teams on effective CRM usage.

You will lead live sessions, document SOPs, audit CRMs for data hygiene and gaps, and stay current on leading platforms such as HubSpot, Salesforce, and Pipedrive to deliver best-practice guidance.

Qualifications

  • 3+ years hands-on CRM administration/implementation experience across at least one major platform.
  • Demonstrated experience training or coaching non-technical users.
  • Strong grasp of sales pipeline logic, lead scoring, and marketing/sales handoff.
  • Excellent written and verbal communication; comfortable leading a live client session.

Responsabilités

  • Design, build, and maintain CRM setups tailored to each client's sales process.
  • Audit existing client CRMs to identify data hygiene issues, broken automations, and workflow gaps, then remediate them.
  • Lead recurring client office hours and 1:1 sessions coaching client teams on CRM usage, adoption, and best practices.
  • Document standard operating procedures and quick-reference guides clients can use.
  • Stay current on major CRM platforms relevant to the client base.

Connaissances

CRM administration
Client coaching
Sales pipeline logic
Communication

Outils

HubSpot
GoHighLevel
Salesforce
Pipedrive

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

CRM Specialist/Coach

Full Time Professional AVENTURA, FL, US

3 days ago Requisition ID: 1327

Salary Range: $72,000.00 To $92,000.00 Annually

Position Overview

The CRM Specialist & Coach teaches CRM architecture, workflows, and automation for a portfolio of fractional revenue clients, and personally coaches client teams on how to use their CRM to run their business. This is a hands-on build role and a client-facing advisory role in the same person.

Key Responsibilities
  • Design, build, and maintain CRM setups (pipelines, stages, fields, workflows, and automations) tailored to each client's sales process.
  • Audit existing client CRMs to identify data hygiene issues, broken automations, and workflow gaps, then remediate them.
  • Lead recurring client office hours and 1:1 sessions coaching client teams on CRM usage, adoption, and best practices.
  • Document standard operating procedures and quick-reference guides clients can use.
  • Stay current on major CRM platforms (e.g., HubSpot, GoHighLevel, Salesforce, Pipedrive) relevant to the client base.
Required Qualifications
  • 3+ years hands-on CRM administration/implementation experience across at least one major platform.
  • Demonstrated experience training or coaching non-technical users, not just building for technical ones.
  • Strong grasp of sales pipeline logic, lead scoring, and marketing/sales handoff.
  • Excellent written and verbal communication; comfortable leading a live client session.
Preferred Qualifications
  • Experience across multiple CRM platforms.
  • Background in an agency or consulting environment serving multiple clients concurrently.
What We Look For in Every Client-Facing Expert
  • Think Bigger Mindset — approaches every client problem by asking 'what would 10x better look like?' rather than settling for marginal fixes.
  • Service-Minded — treats every client interaction as a chance to build trust; follows through without being chased.
  • Clear Communicator — translates technical or strategic detail into language a business owner can act on, in writing and live sessions, Coach, Not Just Doer — comfortable teaching a client how to run a process by doing it alongside the client and not for them.
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