CRM Data & Integration Analyst — Data Quality & Migrations

University of Colorado; Colorado; On-site; USD 85,000 - 110,000; Full time

Job summary

University of Colorado's Office of Information Technology seeks a Data & Integration Analyst to implement, validate, document, and support enterprise CRM data and integration solutions that enable CU Boulder business processes, reporting, analytics, and cross-system data exchange.

In this individual contributor role, you will partner with the CRM Data Architect, Salesforce DevOps, product managers, data stewards, and enterprise teams to translate requirements into scalable data solutions.

Responsibilities

• Complete data migration activities supporting CRM platform implementation and ongoing system enhancements.
• Develop and maintain source-to-target mappings for CRM and related enterprise systems.
• Support data extraction, transformation, loading, validation, and reconciliation activities.
• Assist with implementation and support of Salesforce Data Cloud data ingestion and data model activities.
• Coordinate with UIS Integration Services and Data Engineering teams regarding enterprise integrations and data flows.
• Support integration implementation and operations through analysis, testing, monitoring, troubleshooting, validation, and documentation.
• Translate business requirements and solution designs into technical specifications, mapping documents, implementation plans.
• Participate in solution design discussions and provide recommendations regarding data quality, integration patterns, and system interoperability.
• Develop and implement test plans related to data migration, integrations, and data quality initiatives.
• Perform reconciliation and validation activities to ensure data accuracy and completeness across systems.
• Perform root cause analysis and recommend improvements to resolve data incidents and strengthen data quality, automation, monitoring, and operational processes.
• Support CRM reporting, analytics, data quality, and governance initiatives in collaboration with business partners and data stewards.
• Develop and maintain source-to-target mappings, data migration specifications, integration documentation, business rules, transformation logic, data lineage artifacts, and technical operating procedures.
• Maintain documentation supporting data steward approvals and governance processes.
• Contribute to the development of standards, protocols, reusable assets, and operational procedures.
• Facilitate knowledge transfer across technical and business teams.
• Elicit and document technical and business requirements related to CRM data and integrations.
• Facilitate discussions with business partners to understand business processes, data needs, and operational requirements.
• Assist with finding opportunities for process improvement and data optimization.
• Partner with Product Managers, Business Analysts, DevOps, and Architects to align technical solutions with business objectives.
• Maintain expertise in CRM technologies, enterprise integrations, data engineering practices, Data Cloud concepts, and higher education technology trends.
• Participate in professional development activities, conferences, training, certifications, and peer networking opportunities.

Job description

University of Colorado's Office of Information Technology seeks a Data & Integration Analyst to implement, validate, document, and support enterprise CRM data and integration solutions that enable CU Boulder business processes, reporting, analytics, and cross-system data exchange.

In this individual contributor role, you will partner with the CRM Data Architect, Salesforce DevOps, product managers, data stewards, and enterprise teams to translate requirements into scalable data solutions.