CRM Coordinator – Americas

Incline; Philadelphia (Philadelphia County); Hybrid; USD 60,000 - 90,000; Full time

Job summary

A dynamic gaming marketing agency is seeking a CRM Coordinator to support customer retention and marketing initiatives across online Casino and Sportsbook clients. This role requires strong project management and organizational skills, along with experience in email marketing. A familiarity with CRM systems is a plus. The ideal candidate is passionate about gaming, enjoys working in a fast-paced environment, and is eager to learn while having fun. This is a full-time position based in Philadelphia, PA or Walnut Creek, CA.

Qualifications

• Strong project management skills and attention to detail are essential.
• Experience with copywriting and email marketing is required.
• Ability to work in a fast-paced environment.

Responsibilities

• Support execution of CRM campaigns across multiple channels.
• Become proficient with campaign execution platforms.
• Liaise with creative teams and stakeholders for campaign assets.

Skills

Project management

Organizational skills

Attention to detail

Copywriting

Email marketing

Continuous learner

Experience with CRM systems

Interest in sports betting

Tools

Optimove

Braze

Bloomreach

Job description

CRM Coordinator – Americas

Incline Gaming Marketing is looking for applicants to help drive our customer retention and marketing initiatives.

This role is execution focused, and is an exciting opportunity to join a busy and talented team. You will be exposed to Incline’s campaign and customer strategy across multiple online Casino and Sportsbook clients. You will focus on the retention of users for Incline’s growing portfolio of clients while leveraging all communication methods. You will help support the creation and execution of all our campaigns across email, mobile and onsite channels.

Salary: $60,000 – $90,000 annually • Job type: Full time • Job location: Philadelphia, PA – USA (preferably) or Walnut Creek, CA – USA

Overview

Incline Gaming Marketing is looking for applicants to help drive our customer retention and marketing initiatives.

Responsibilities

• Support the execution of a wide variety of CRM campaigns from planning to final deployment including but not limited to email, push, in-app communications
• Become proficient with our campaign execution platforms including CRM platforms and our client’s backend
• Liaise with the creative team, project stakeholders, and agency partners to ensure that all campaign assets are available and ready for deployment on time
• Help coordinate the maintenance of onsite assets, including promotional assets & landing pages
• Assist with fulfillment of promotions and offers as needed

Qualifications

• Strong project management, organizational skills, and attention to detail
• Experience with copywriting and email marketing
• A hunger to be a continuous learner and getting things done in the digital gaming space
• Hands-on experience with major CRM systems, ESPs and push providers like Optimove, Braze, Bloomreach, etc.
• Familiarity with online gaming and sports is a major advantage
• Ability to work in a fast-paced environment
• You are looking for a head start in your career in the online gaming industry
• You are looking to have fun while gaining new skills and learning from the best
• You have interest in sports betting and/or casino
• You like to work independently and remotely, but equally enjoy being part of a team

Note: This description reflects the current requirements and responsibilities and is subject to change without notice.