CRM Communication Specialist

ITDS Business Consultants; United States; A distancia; USD 60.000 - 90.000; Jornada completa

Descripción de la vacante

ITDS Business Consultants seeks a Mid-Level CRM Marketing Communications Specialist to drive CRM messaging and engagement for digital marketing solutions. This role focuses on crafting cohesive CRM campaigns that strengthen customer relationships across channels.

The position offers a flexible, remote-friendly arrangement with a Warsaw-based client portfolio, collaboration in an Agile environment, and opportunities to shape communication strategies and testing processes.

Formación

• Minimum 2 years of experience in CRM communication or related fields.
• Solid knowledge of Adobe Experience Management or similar tools (basic level).
• Experience working within Agile methodologies.
• Fluency in Polish and a good command of English.

Responsabilidades

• Develop and implement compelling CRM communication strategies aligned with client goals.
• Design and test tailored communication scenarios to optimize customer engagement.
• Collaborate with cross-functional teams within an Agile environment to deliver seamless solutions.
• Perform testing and quality assurance to ensure flawless campaign execution.
• Conduct training sessions on CRM communication tools and best practices.
• Use understanding of customer business processes to enhance messaging.
• Manage and adapt communication content based on data insights and customer feedback.

Conocimientos

CRM communication

Agile methodologies

Team collaboration

English proficiency

Herramientas

Adobe Experience Manager

Descripción del empleo

Mid-Level CRM Marketing Communications Specialist

Remote

Adobe Experience Management

Polish

Mid-Level

Analyst

Unleash impactful CRM communication — drive customer engagement and elevate brand loyalty!

Warszawa-based opportunity with hybrid work model.

As a Mid-Level CRM Marketing Communications Specialist, you will be working for our client, a leader in digital marketing solutions dedicated to creating cohesive, engaging CRM strategies that support client needs and meet ambitious business objectives across digital channels. Join us to craft innovative communication campaigns that strengthen customer relationships and unlock new growth opportunities.

Your main responsibilities:

• Develop and implement compelling CRM communication strategies aligned with client goals.
• Design and test tailored communication scenarios to optimize customer engagement.
• Collaborate with cross-functional teams within an Agile environment to deliver seamless solutions.
• Perform testing and quality assurance to ensure flawless campaign execution.
• Conduct training sessions on CRM communication tools and best practices.
• Use your understanding of customer business processes and product functionalities to enhance messaging.
• Manage and adapt communication content based on data insights and customer feedback.

You're ideal for this role if you have:

• Minimum of 2 years of experience in CRM communication or related fields.
• Solid knowledge of Adobe Experience Management or similar tools (basic level).
• Strong team collaboration and communication skills.
• Experience working within Agile methodologies.
• Knowledge of customer business processes and product features.
• Ability to design and implement communication scenarios and perform testing.

It is a strong plus if you have:

• Additional certifications in digital marketing or CRM.
• Experience in training or coaching teams.
• Fluency in Polish and a good command of English.

Language Required for the role: Polish (good command), English (communicative).

Eligibility to work in Europe: Only candidates with an existing legal right to work in the European Union will be considered for this role.