Critical Time Intervention (CTI) Coach

Community Partners NH; Rochester (NH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Sign-on bonus: $1000

Comprehensive benefits

403(b)

Generous PTO

Flexible work environment

Job summary

Community Partners NH is seeking an energetic Case Management Supervisor to serve as the direct contact for clients under the CTI model. The CTI Coach will facilitate enrollment and guide clients through Phases 1–3, partnering with community providers to identify barriers and connect to long-term supports for stability and safety in the community.

The ideal candidate has a Bachelor’s Degree with experience in behavioral health or social determinants of health, strong communication and tech

Qualifications

• Bachelor’s degree required.
• Experience in behavioral health or social determinants of health preferred.
• Experience with social determinants of health-related programs (housing, employment, food insecurity, entitlements) preferred.
• Understanding of NH systems of care; experience working between systems preferred.
• Excellent oral and written communication skills.
• Ability to utilize technology provided for job requirements.
• Valid driver’s license, proof of adequate automobile liability insurance, and reliable transportation required.

Responsibilities

• Coordinate CTI phases and connect clients to long-term supports.
• Partner with clients and community service providers to identify barriers and develop comprehensive plans.
• Engage in enrollment, assessments, and strengthening supports across CTI Phases 1–3.
• Contribute to a safe and stable community by ensuring long-term services remain in place.
• Complete required background checks and comply with vaccination policy.

Education

Bachelor’s Degree

Job description

Case Management Supervisor

Do you have a passion for helping others live their best possible lives? Are you looking for a rewarding and fulfilling career opportunity? Do you want to work for a company that is committed to supporting its employees as well as the people they serve? Then look no further because you’ve found us!

Community Partners is seeking energetic, positive, upbeat professionals to join our team!

The Critical Time Intervention (CTI) Coach is the direct contact for clients under the CTI model. Critical Time Intervention (CTI) is a short-term intervention, for nine months, with the primary focus on connecting people to long term support (both clinical and social). During all phases of the CTI process the CTI Coach will partner with clients and community service providers to identify barriers and develop comprehensive plans to connect to appropriate supports for stability and safety in the community. During the Pre-CTI Phase, the CTI Coach will rapidly engage referred individuals and facilitate enrollment; Phase 1 will focus on assessing barriers and connection to primary supports; Phase 2 will focus on strengthening supports and connection to community providers; and Phase 3 will focus on long term stability for the client and ensure all long-term services will remain in place without impediment.

We are looking to fill this role with a dedicated team player that is genuinely invested in serving our population, developing outstanding professionals and is committed to making a difference each and every day.

Our Ideal Candidate Will Have The Following Attributes

• Bachelor’s Degree
• Experience in behavioral health and or social determinants of health preferred
• Experience with social determinants of health-related programs, including but not limited to housing, employment, food insecurity, and entitlements preferred
• Understanding of NH systems of care, with experience working between systems preferred
• Ability to communicate effectively both orally and in writing
• Ability to utilize technology provided to perform requirements of the job
• Valid driver’s license, proof of adequate automobile liability insurance and reliable transportation required

We Offer

• Competitive salary
• $1000 sign on bonus!
• Comprehensive benefits including health, dental, vision, life, and long-term disability insurance
• 403 (b)
• Generous paid time off
• Supportive, collegial and flexible work environment

Candidates must be vaccinated against or be willing to get vaccinated against COVID-19 by the date of hire to be considered for employment, subject to eligibility for exemption as provided by the U.S. Equal Opportunity Commission.

All candidates must pass a background check which includes, but is not limited to, criminal and driving records.

Community Partners, Strafford County’s premier behavioral health & developmental services provider, links people to the long-term supports and services they need to live a full life in this community.