Critical Power Field Service Technician

Alpine Power Systems

Houston (TX)

On-site

USD 45,000 - 65,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Dental and vision insurance

401(k) with company match

Paid vacation and personal days

Employee referral program

Extensive hands‑on training

Job summary

Alpine Power Systems is seeking a Critical Power Field Service Technician in Houston. This hands-on role involves troubleshooting, installation, maintenance, and repair of battery and critical power systems at customer sites.

You will travel to facilities, read drawings, and document service activities while adhering to safety policies. Extensive in‑house training and growth opportunities are offered by the company.

Qualifications

High school diploma or GED required.
Strong customer service and problem‑solving skills needed.
Excellent interpersonal, organizational, and communication abilities.
Ability to work independently with limited supervision.
Ability to meet safety, PPE, and site requirements.

Responsibilities

Travel to customer facilities to evaluate equipment and provide solutions.
Install, service, maintain, and repair battery and critical power systems.
Perform preventive maintenance and inspections on systems and equipment.
Troubleshoot battery systems, chargers, UPS, and related power equipment.
Read and interpret equipment layouts, schematics, and technical docs.
Safely use hand/power tools and testing equipment.
Complete service documentation accurately and on time.
Follow safety policies and PPE requirements.
Maintain professional, customer‑facing approach on site.

Skills

Customer service

Problem‑solving

Communication

Independence

Safety awareness

Physical stamina

Mechanical troubleshooting

Electrical troubleshooting

Teamwork

Education

High school diploma or GED

Job description

Critical Power Field Service Technician-Houston, Tx

Alpine Power Systems, established in 1963, is a nationwide provider of critical power solutions. We specialize in backup power systems, including batteries, UPS systems, generators, power equipment, and renewable energy solutions.

We are currently seeking a Critical Power Field Service Technician to join our growing team. This is a hands‑on, customer‑facing position for someone who enjoys troubleshooting, working independently, and providing reliable solutions in the field.

Extensive Training & Development

At Alpine Power Systems, we invest in the development of our technicians. Our extensive training program combines classroom instruction with hands‑on technical training in our dedicated training lab. New technicians receive practical experience with the equipment and systems they will encounter in the field, along with ongoing safety and technical training to support their continued development and career growth.

Responsibilities

Travel to customer facilities to evaluate equipment, identify service needs, and provide solutions.
Install, service, maintain, and repair a variety of battery and critical power systems.
Perform preventive maintenance and inspections on existing systems and equipment.
Troubleshoot battery systems, chargers, UPS systems, and related critical power equipment.
Develop a strong understanding of the features and capabilities of multiple product lines.
Read and interpret equipment layouts, drawings, schematics, and technical documentation.
Safely use hand tools, power tools, meters, and testing equipment.
Accurately complete required service documentation and reports.
Follow Alpine Power Systems and customer safety policies, procedures, and PPE requirements.
Maintain a professional, customer-focused approach while working independently at customer locations.
Provide exceptional service and strive to exceed customer expectations.
Travel and work occasional overtime, weekends, or after-hours as customer and business needs require.

Qualifications

High school diploma or GED.
Must be at least 21 years of age.
Valid driver's license with an acceptable driving record.
Ability to meet and maintain Alpine Power Systems' driver insurability requirements.
Ability to obtain and maintain a DOT Medical Card, as required.
Basic mechanical, electrical, and troubleshooting skills.
Strong customer service and problem‑solving skills.
Excellent interpersonal, organizational, and communication skills.
Ability to work independently with limited supervision.
Ability to work in industrial, warehouse, data center, and other customer‑site environments.
Ability to safely lift and move 70+ pounds and perform physical duties that may include prolonged standing, bending, kneeling, climbing, reaching, and working in various positions.
Ability to safely work around electrical and battery systems while following required safety procedures and PPE requirements.
Ability to meet applicable customer‑specific background, badging, training, and site‑access requirements.
Ability to maintain required licenses, certifications, training, and customer credentials throughout employment.

Preferred Experience & Certifications

Experience with industrial batteries, UPS systems, generators, chargers, or other critical power equipment.
Electrical or mechanical field service experience.
Knowledge of battery testing equipment and related safety procedures.
Ability to read and understand electrical schematics and equipment layout drawings.
Experience working in data centers, industrial facilities, or other mission‑critical environments.
Current OSHA 10 certification is highly preferred.
Current NFPA 70E training/certification is highly preferred.
Candidates who already possess OSHA 10 and/or NFPA 70E credentials are encouraged to apply, as these qualifications demonstrate familiarity with the safety practices and work environments relevant to this position.
Alpine Power Systems will provide required OSHA 10 and NFPA 70E training for qualified candidates who do not currently hold these credentials.

Pre‑Employment Requirements