Critical Police Dispatcher – Emergency Communications

Regional 911 Intake Solutions; Buffalo (MT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Paid leave

Continuing education

Job summary

Regional 911 Intake Solutions in Buffalo, MT seeks Police Dispatchers to support law enforcement by receiving and prioritizing emergency calls, maintaining radio communications, and documenting incident details at the dispatch center.

Role involves typing, radio communication, and geographic familiarity; candidates may train on the job and complete required security checks. Shifts may include nights, weekends, and overtime, depending on agency needs.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Education

High School Diploma or GED

Job description

Regional 911 Intake Solutions in Buffalo, MT seeks Police Dispatchers to support law enforcement by receiving and prioritizing emergency calls, maintaining radio communications, and documenting incident details at the dispatch center.

Role involves typing, radio communication, and geographic familiarity; candidates may train on the job and complete required security checks. Shifts may include nights, weekends, and overtime, depending on agency needs.