Critical Fire Dispatcher & Incident Coordinator

Emergency Telecommunicator Services; Sims (AR); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services is seeking a Fire Dispatcher in Sims, AR to coordinate fire service responses and communicate clearly with responding crews. The role requires reliable data entry, map familiarity, and strong radio communications to relay critical incident details.

Disaster coverage may include overnight shifts and overtime during major incidents; training and certifications may be required for specialized assignments.

Qualifications

• High school diploma or GED commonly required; some employers provide entry-level instruction.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication. Fire dispatch certification or EMS dispatch training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Incident coordination

Maps literacy

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services is seeking a Fire Dispatcher in Sims, AR to coordinate fire service responses and communicate clearly with responding crews. The role requires reliable data entry, map familiarity, and strong radio communications to relay critical incident details.

Disaster coverage may include overnight shifts and overtime during major incidents; training and certifications may be required for specialized assignments.