Fire Dispatcher: Critical Incident Communications

Emergency Telecommunicator Services; Mountain Pine (AR); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Overtime available

Job summary

Emergency Telecommunicator Services seeks a Fire Dispatcher for Mountain Pine, AR. The role coordinates firefighting and rescue responses, manages incident data, and maintains critical communications with responding crews.

The position requires attention to detail, strong radio skills, and proficiency with computer systems. Staffing may include nights, weekends, and overtime to support major incidents.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Communication

Multitasking

Radio operations

Data entry

Education

High school diploma

Tools

Computer systems

Maps

Radio equipment

Job description

Emergency Telecommunicator Services seeks a Fire Dispatcher for Mountain Pine, AR. The role coordinates firefighting and rescue responses, manages incident data, and maintains critical communications with responding crews.

The position requires attention to detail, strong radio skills, and proficiency with computer systems. Staffing may include nights, weekends, and overtime to support major incidents.