Critical Fire Dispatcher: Emergency Communications

Emergency Telecommunicator Services; Pittsfield (IL); On-site; USD 42,000 - 64,000; Full time

Job summary

Emergency Telecommunicator Services in Pittsfield, IL seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazards. You will receive incident details, alert resources, and maintain communication with responding crews from a central dispatch position.

The role requires strong organization, clear radio communication, and comfort with computer systems and maps. Some assignments may need fire dispatch certification or EMS training, and staffing may include overnight hours.

Qualifications

• Organized information handling and clear radio communication.
• Comfort with computer systems, maps, and radio communication.
• Fire dispatch certification or EMS dispatch training may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Coordinate mutual‑aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Education

High school diploma or GED

Fire dispatch training

Job description

Emergency Telecommunicator Services in Pittsfield, IL seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazards. You will receive incident details, alert resources, and maintain communication with responding crews from a central dispatch position.

The role requires strong organization, clear radio communication, and comfort with computer systems and maps. Some assignments may need fire dispatch certification or EMS training, and staffing may include overnight hours.