Critical Environments Operator IV

CyrusOne; Virginia; On-site; USD 85,000 - 110,000; Full time

Job summary

CyrusOne is seeking a Journeyman-level Facilities Technician to support the Operations & Maintenance program for our data centers in Virginia. You will work under the Sr Facility Manager, ensuring reliable operation of critical loads and coordinating with contractors for maintenance and projects.

Responsibilities include hands-on electrical, mechanical, and HVAC tasks, CMMS usage for work orders, and rapid response to alarms.

Qualifications

• Journeyman level in electrical, mechanical, HVAC/R disciplines.
• 7–10 years in Tier 2–4 Data Center operations or related O&M roles.
• Demonstrated customer service orientation and strong communication skills.
• Willingness to adjust hours for emergencies and on-call coverage.
• Familiarity with CMMS, Work Order procedures, and safety protocols.

Responsibilities

• Support 24/7/365 Data Center O&M operations to preserve critical load.
• Maintain and operate building systems per SOPs and MOPS.
• Use CMMS to track maintenance, labor, and work orders; update records.
• Coordinate with contractors and vendors for maintenance and project work.
• Respond to alarms, stabilize systems, and cooperate with OEM technicians as needed.

Skills

Electrical

Mechanical

HVAC/R

Customer service

Communication

Problem solving

PC skills

Visio

AutoCAD

Education

Associate's degree or technical training in Electrical/Mechanical or HVAC/R

Tools

Visio

AutoCAD

Job description

CyrusOne is a global enterprise data center collocation provider, dedicated to increasing the availability and efficiency of our customers' mission-critical business applications and safeguarding their data in our highly secure data centers. Under the direction of the Sr Facility Manager this role works as a team member in an Operations & Maintenance organization that provides a variety of O&M services within a 24/7/365 environment. Provides duties with constant awareness of the need to preserve the reliability of the critical load. Also provides operational support for building systems of other facilities as assigned. Responsible for carrying out maintenance and operations by performing the following duties personally or as a team member in a Data Center Operations & Maintenance environment.

What You Will Do:

• Responsible to the Sr. Facility Manager for effectively completing assigned tasks in the Operations &Maintenanceprogram of theData Centeras well as any non-DC space(s) assigned
• Knows and understands the Owner's building operations rules for the building(s) under his care and as provided by the DC Manager
• Uses and teaches others to use the ComputerizedMaintenanceManagement system (CMMS) to track allmaintenancework, labor hours, PreventativeMaintenancework orders, and Reactive Work tickets
• Use SOPS/MOPS/EOP's/MMRs as appropriate for site operations andmaintenance
• Provides coordination with contractors and vendors as needed for the effective and safe accomplishment ofmaintenanceand project work
• Responds to building system alarms, with priority to first preserve thecriticalload, second minimize equipment or system damage, and third to participate in root cause analysis for prevention of further similar incidents
• Provides equipment and system operational modifications, such ascriticalswitching, lockout/Tagout, and safe working area set up so that specialty subcontractors may perform assigned or contracted duties while minimizing risk to workers, and protecting thecriticalload
• Performs duties to ensure that high standards of workmanship are being met
• Make sure that you are aware of and comply with Company, government and client policies, procedures and regulations as provided by the Sr. Facility Manager
• Available for 24/7/365 work and emergency correctivemaintenanceor action activities
• Complies with all Corporation, and EHS requirements and programs, as provided

What We Are Looking For:

• Journeyman level skills in electrical, mechanical,HVAC/R disciplines. These skills maybe acquired by obtaining an associate's degree or in an electrical orHVAC/R training program or from working in a technical facilitymaintenanceposition supportingdata centeroperations
• 7 to 10 years working in Tier 2, Tier 3 or Tier 4Data Center(s) or experience in operations &maintenanceand/or building engineering roles
• Demonstrated desire to provide the highest levels of customer service
• Cheerful and enthusiastic attitude
• Strong verbal and written communication skills
• Good problem solving, decision-making skills
• Strong PC skills including word processing and spreadsheets
• Ability to learn quickly and develop new product skills independently
• Ability to manage multiple projects and shifting workloads in a fast-paced environment
• Knowledge of Visio, AutoCad a plus
• Willingness to adjust hours as required by the business to include being onsite for extended hours during emergency situations such as hurricane
• Familiarity and knowledge of Work Order Control procedures and ComputerizedMaintenanceManagement Systems
• Experienced with subcontractor and vendor contract management
• Experienced with managing key performance indicators as provided by Assistant or Chief Engineer
• Experienced with capacity planning and reporting
• Able to use hand tools, test equipment, and be knowledgeable ofmaintenanceshop practices, with experience at the Journeyman level for Electrical and Mechanical Equipment and systems
• Able to respond to equipment alarms, troubleshoot systems through graphic user interfaces on equipment and systems, and understand system operations adequately to be able stabilize system operations while specialized OEM technicians are called to the site
• Must be able to use personal computers, with emphasis on Microsoft Word®, Excel® programs

Work Environment:

• Work Schedule: 5:30am - 6pm Sunday - Wednesday or Wednesday - Saturday, every other Wednesday off.
• Training will take place M - F, 8am to 5pm
• Physical Demands:The position involves significant physical activity, including standing for extended periods,lifting upto 50 pounds, and frequent bending and climbing ladders

#li-onsite #li-AD1

CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally pro