Critical Environment Site Manager

JLL; Tempe (AZ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k) plan with matching contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Early access to earned wages through Daily Pay

Job summary

JLL in Tempe, AZ is seeking a Critical Environment Operations Manager to lead operations in mission-critical facilities. This role requires a Bachelor's degree in Engineering or Facilities Management and a minimum of 5 years' experience in the sector, including supervisory experience. The successful candidate will ensure continuous performance of various systems, manage a team, and implement strategies for operational excellence. Benefits include a 401(k) plan, comprehensive medical care, and paid parental leave.

Qualifications

• Minimum 5 years of experience in critical facilities operations, with 2 years in a supervisory role.
• Strong technical knowledge of mechanical, electrical, and control systems in mission-critical environments.
• Demonstrated experience with building automation systems and emergency power systems.

Responsibilities

• Lead daily operations of critical environment facilities ensuring continuous performance.
• Supervise and develop a team of facilities technicians and maintenance personnel.
• Coordinate with engineering teams for maintenance programs minimizing downtime.

Skills

Leadership

Problem-Solving

Technical Knowledge of Mechanical Systems

Communication Skills

Experience with Automation Systems

Education

Bachelor's degree in Engineering or Facilities Management

Tools

Building Automation Systems (BAS)

Computerized Maintenance Management Systems (CMMS)

Job description

Critical Environment Operations Manager – JLL

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.

Overview

As a Critical Environment Operations Manager, you will lead the operations of mission‑critical facilities where downtime is simply not an option. This strategic leadership role puts you at the helm of data centers, healthcare facilities, laboratories, and other specialized environments requiring precise environmental controls and 24/7 operational excellence.

What this job involves

This position is ideal for an experienced facilities leader who thrives in high‑stakes environments and is passionate about delivering operational excellence. You will have the opportunity to shape critical operations strategy, mentor talented technical professionals, and make a significant impact on JLL's mission‑critical facilities portfolio.

Day‑to‑Day Responsibilities

• Lead daily operations of critical environment facilities, ensuring continuous performance of building automation systems, power distribution, cooling systems, fire suppression, and security systems that meet stringent client requirements.
• Supervise and develop a team of facilities technicians, maintenance personnel, and shift supervisors by establishing performance standards, providing technical training, and fostering a culture of safety and operational excellence.
• Coordinate with engineering teams to implement preventive and predictive maintenance programs that minimize downtime, extend equipment lifecycle, and optimize system reliability.
• Ensure full compliance with industry standards, regulatory requirements, and client specifications while maintaining detailed documentation of systems, procedures, and incidents.
• Analyze operational data to identify efficiency improvements and cost reduction opportunities, preparing comprehensive reports on system performance, energy consumption, and maintenance activities for senior leadership and clients.
• Manage staffing schedules to ensure adequate 24/7 coverage while optimizing labor costs and maintaining high employee satisfaction.
• Conduct regular risk assessments, develop mitigation strategies for potential disruptions, and oversee emergency response procedures and business continuity planning.

Required Qualifications

• Bachelor's degree in Engineering, Facilities Management, or related technical field, or equivalent combination of education and experience.
• Minimum 5 years of experience in critical facilities operations with at least 2 years in a supervisory or management role.
• Strong technical knowledge of mechanical, electrical, and control systems in mission‑critical environments.
• Demonstrated experience with building automation systems, power distribution, HVAC controls, and emergency power systems.
• Proven leadership abilities with a track record of successfully managing technical teams in fast‑paced, high‑pressure environments.
• Excellent problem‑solving skills with ability to make critical decisions quickly and effectively under pressure.
• Strong verbal and written communication skills for effectively interfacing with clients, vendors, senior stakeholders, and cross‑functional teams.

Preferred Qualifications

• Professional certifications such as Certified Energy Manager (CEM), Facility Management Professional (FMP), Data Center Certified Associate (DCCA), or similar industry credentials.
• Advanced certifications in critical infrastructure management or data center operations (CDCP, CDCE, or equivalent).
• Proficiency in computerized maintenance management systems (CMMS) such as Corrigo, Maximo, or similar platforms.
• Experience with building automation platforms (BAS) and energy management systems.
• Background in budget management, capital planning, and financial analysis for critical facilities.
• Experience working in Tier III or Tier IV data center environments or similarly classified critical facilities.
• Knowledge of ISO standards, ASHRAE guidelines, Uptime Institute standards, and other relevant industry frameworks.

Location

On‑site – Tempe, AZ

Work Shift

Standard business hours with on‑call availability for emergency response; flexibility required for 24/7 operational oversight.

Visa Sponsorship

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive Medical, Dental & Vision Care.
• Paid parental leave at 100% of salary.
• Paid Time Off and Company Holidays.
• Early access to earned wages through Daily Pay.

Equal Employment Opportunity Statement

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. Please direct any other general recruiting inquiries to our Contact Us page.

Legal and Background Check Information

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job‑related convictions will be considered and will not automatically disqualify the candidate.