Specialist, Data Center Operations

Relha LLC; Richardson (TX); Hybrid; USD 90,000 - 150,000; Full time

Benefits offered by this job

401(k) plan

Paid parental leave

Paid Time Off

Daily Pay

Job summary

JLL is seeking a Mission Critical Lead Facilities Operator to supervise the operational management of data-center infrastructure, ensuring safe, efficient, and cost-effective operation and 100% uptime. The role requires coordinating shift coverage, directing technicians, and managing vendors while maintaining high professional standards.

Candidate should have strong supervisory experience in mission critical environments, proficiency in building systems (HVAC, power, controls), and the ability

Qualifications

• Formal education or training in facilities management or related field.
• Experience leading a team in a data-center or mission critical environment.
• Ability to interpret design/construction docs for critical sites.

Responsibilities

• Direct and supervise facilities operators and maintenance staff to ensure 100% uptime.
• Schedule coverage across shifts and locations, maintaining safety and efficiency.
• Oversee vendor personnel and contract work related to site infrastructure.
• Communicate complex technical information clearly to clients and stakeholders.

Skills

Leadership

Facilities management

HVAC systems

Power systems

Electrical licenses

Communication

Education

High School diploma

Tools

Microsoft Office

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Function Title: Mission Critical Lead Facilities Operator

Job Summary:

Includes but not limited to:

Responsible for the operational management, effective daily leadership and administration of the Operator with the objectives of safely, efficiently and effectively operating infrastructure and systems in a cost-effective manner. This would include managing the scheduling of facilities operators to provide the required coverage at each shift at each location. The Mission Critical Lead Facilities Operator must ensure the highest level of professionalism, while meeting the client’s needs, and a commitment to achieving the goal of 100% Uptime reliability of Mission Critical Facilities. This position is expected have the skills required providing direction to Mission Critical Facilities Operators and/or to self-perform preventative maintenance, repair and maintenance of building infrastructure systems. Responsible for protecting and improving the value of the client’s assets and ensuring that building infrastructure systems continue to perform their intended function. Supervise and manage facilities operators and maintenance staff including training and personal development. Directly manage all vendor personnel or teams performing site infrastructure technical support that is not self-performed by the facilities operators (Annual OEM preventive maintenance, corrective maintenance, system upgrades, system replacements etc.).

Qualifications:

Includes but not limited to:

• Required: High School diploma or GED equivalent or technical training/degree.
• Desired: Certified Mission Critical Operator (CMCO).
• Desired: 7+ years related work experience, including supervisory experience as a Lead Facilities Operator or Assistant Lead Facilities Operator in a dedicated data center/mission critical environment and significant experience in managing a technically oriented team.
• Required: Operating Engineer or other applicable licenses and Universal CFC’s license.
• Ability to understand and interpret design and construction documents relating to critical sites, spaces and systems. Work with design professionals to update drawings as required.
• Ability to clearly and quickly present complex technical information to clients.
• Proficient in basic computer applications and software such as Microsoft Office and email.
• A solid grasp of mathematics, the principles of physics and chemistry as they related to facilities management and mission critical operations.
• Demonstrated verbal/written communication skills.
• Ability to provide direction to Mission Critical Facilities Operators and/or to self-perform the repair, maintenance, and service required for continuous operation of all building infrastructure.
• Subject matter expert and technical knowledge and understanding of mission critical systems, including HVAC, Standby emergency power, uninterruptable power supplies, computer room air conditioning, and associated infrastructure.
  • a. Electrical (Uninterruptible Power Supply, Automatic Transfer Switch, Static Transfer Switch and Power Distribution Unit), generators, generator controls, fuel systems, switch gear, transfer gear and paralleling gear, lighting, energy conservation.
  • b. Mechanical (Boilers, Chillers, Pumps, Cooling Towers, Water treatment, Air Handling Units, Computer Room Air Conditioning, Computer Room Air Handlers, plumbing)
  • c. Fire / Life safety, suppression systems (dry & wet pipe), Gaseous, Early Warning Fire Detection, Very Early Warning Fire Detection (VESDA).
  • d. Environmental controls systems- BMS, DDC, CMMS, Pneumatics.
• Strong understanding of Mission Critical system operations, maintenance, engineering and design principles, practices, and procedures.
• Ability to think strategically and successfully articulate and sell an effective vision for best-in-class performance of mission critical facilities.
• Ability to solve technical problems and deal with a variety of options in varying situations. Requires advanced analytical and quantitative skills.
• Ability to make effective presentations on general topics to an internal department, large group of employees, clients, and/or management.
• Ability to maintain calm under duress during service emergencies.
• On call 24 hours a day, 7 days a week, 52 weeks a year.

Candidate must possess and maintain a valid state driver’s license

Please note this is a site-based role and the client requires vaccinations for on-site attendance, if you are offered the role- you will be expected to comply.

Physical Work Requirements/Conditions:

• Lifting up to 80 lbs.
• Working from heights.
• Frequently climbing, bending, lifting, kneeling, stooping, and working/extending overhead.
• Working in adverse conditions (i.e., extreme cold, extreme hot).
• Driving for long periods of time.
• Climbing a ladder up to 30 feet.
• Being able to sit and type for longer periods of time.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

e. Construction (painting, doors, locks, wall and ceiling)

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [emailprotected] . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.