Critical EMS Dispatcher: 24/7 Emergency Communications

Emergency Telecommunicator Services; Albion (ME); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Albion is seeking an Emergency Medical Dispatcher to handle urgent medical calls, confirm locations, and determine response priorities. The role requires following approved dispatch protocols and coordinating ambulance resources as needed.

Responsibilities include requesting patient details, providing CPR and protocol-based instructions, and documenting call processing.

Qualifications

• High school diploma or equivalent is commonly required or may be substituted by sponsored training.
• CPR certification may be required.
• EMD certification or equivalent may be required depending on vacancy; check exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication

Calm under pressure

Multitasking

Attention to detail

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Albion is seeking an Emergency Medical Dispatcher to handle urgent medical calls, confirm locations, and determine response priorities. The role requires following approved dispatch protocols and coordinating ambulance resources as needed.

Responsibilities include requesting patient details, providing CPR and protocol-based instructions, and documenting call processing.