Critical Care Dispatcher - 24/7 EMS Coordination

County Emergency Communications; Hartford (KS); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Insurance coverage

Continuing education

Job summary

County Emergency Communications in Hartford, KS is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather critical details, and coordinate ambulance resources in compliance with medical dispatch protocols. Training requirements and certifications vary by assignment, with focus on patient safety and rapid response.

Role may involve overnight shifts, weekends, holidays, rotating schedules, and overtime as part of staffing obligations.

Qualifications

• High school diploma or recognized equivalent is commonly required
• CPR certification and additional coursework may be required
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm patient location, callback number, and access details
• Ask approved questions about patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

County Emergency Communications in Hartford, KS is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather critical details, and coordinate ambulance resources in compliance with medical dispatch protocols. Training requirements and certifications vary by assignment, with focus on patient safety and rapid response.

Role may involve overnight shifts, weekends, holidays, rotating schedules, and overtime as part of staffing obligations.