Critical 24/7 Fire Dispatch Specialist

911 Emergency Communications; Houston (DE); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Houston is seeking a Fire Dispatcher to coordinate emergency responses, document incidents, and relay critical information to fire units. You will monitor radio channels, verify locations, and ensure timely alerts and resource deployment with established procedures.

The role requires a high school diploma or equivalent, familiarity with computer systems, data entry accuracy, and fire dispatch or EMS dispatch training.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Data entry

Radio communication

Computer literacy

Education

High school diploma or GED

Job description

911 Emergency Communications in Houston is seeking a Fire Dispatcher to coordinate emergency responses, document incidents, and relay critical information to fire units. You will monitor radio channels, verify locations, and ensure timely alerts and resource deployment with established procedures.

The role requires a high school diploma or equivalent, familiarity with computer systems, data entry accuracy, and fire dispatch or EMS dispatch training.