Critic Relations & Community Architect

Versant Media; California (MO); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

VERSANT Media is seeking a Critic Relations Specialist to strengthen its Tomatometer critics and publications community. You will partner with Product, Editorial, and Social teams to support operations, onboarding, and communications while upholding program integrity.

You will evaluate applications, manage day-to-day operations, and analyze metrics to drive long-term growth. Hybrid work is available with full benefits including health programs and tuition support.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• 3+ years of experience in project management, journalism, media operations, creator relations, or a related field.
• Strong understanding of film and television criticism, journalism, digital publishing, or adjacent media industries.
• Excellent written, verbal, and interpersonal communication skills.
• Strong organizational skills with attention to detail and ability to manage multiple priorities.
• Demonstrated analytical thinking, research capabilities, sound judgment, and problem-solving skills.
• Experience with databases, spreadsheets, project management platforms and tools such as Airtable, Jira, Slack, Microsoft Office, or similar technologies.
• Commitment to fostering an inclusive and representative critics community.

Responsibilities

• Serve as a primary relationship manager for Tomatometer-approved critics and publications, delivering responsive support.
• Evaluate critic and publication applications by researching eligibility against program standards.
• Manage day-to-day operations supporting the Critics Community, including onboarding and data reviews.
• Partner cross-functionally with Product, Editorial, Social, and other teams to resolve issues and improve tools.
• Develop and manage communications for the critics community, including newsletters and onboarding materials.
• Analyze community and operational metrics, identify trends and opportunities for improvement.

Skills

Bachelor's degree

Project management

Media operations

Criticism/journalism

Communication skills

Organization

Analytical thinking

Databases/PM tools

Diversity & inclusion

Education

Bachelor's degree

Tools

Airtable

Jira

Slack

Microsoft Office

Job description

VERSANT Media is seeking a Critic Relations Specialist to strengthen its Tomatometer critics and publications community. You will partner with Product, Editorial, and Social teams to support operations, onboarding, and communications while upholding program integrity.

You will evaluate applications, manage day-to-day operations, and analyze metrics to drive long-term growth. Hybrid work is available with full benefits including health programs and tuition support.