Crisis Team Worker

MaineGuide; Portland (OR); Presencial; USD 35 000 - 45 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Shift differential

Medication pay $0.53/hr

Direct care pay $1.00/hr

Overtime may be mandatory

Resumo da oferta

MaineGuide in Portland is seeking a Community Response Worker to provide prevention and intervention services via telephone, mobile outreach and in-home support. The role requires reliable travel across Maine and rotating shifts through the Crisis Team.

You will work with local hospitals and law enforcement, contribute to crisis safety planning, and document all activities related to crisis incidents. A valid driver’s license and required certifications are essential.

Qualificações

• Education, training, and/or experience in crisis response or related human services.
• Preferred background in crisis management, safety planning, or documentation.
• Certification to administer medication (CRMA) required; CPR/First Aid training required.

Responsabilidades

• Provide prevention and intervention services via telephone, mobile outreach, and in-home support.
• Rotate shifts in short-term crisis residential settings with the Crisis Team.
• Maintain regular contact with hospitals, law enforcement and community professionals.
• Assist in crisis safety planning and document all crisis-related activity.

Conhecimentos

Crisis response

Case management

Mental health care

Human services

Formação académica

CRMA certification

CPR

First Aid

Descrição da oferta de emprego

DepartmentofHealth and Human Services (DHHS)

Community Response Worker

Opening Date:October 26, 2026

Closing Date:November 6, 2026

Job Class Code:4118

Grade:19 (06)

Salary:$25.10 - $32.93 per hour*

* In addition to base pay this position is eligible for shift differential, medication pay ($0.53 per hr.), and direct care pay ($1.00 per hr.).

Position Number:03900-5828

Location:Portland

This position requires frequent travel on an intermittent basis, to varying locations state-wide.

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

Core Responsibilities:

1.You will provide prevention and intervention services in the form of telephone, mobile outreach and in-home support services.

2.The Crisis Team operates short-term crisis residential services; therefore, you will be assigned rotating shifts in this setting.

3.You will have regular contact with local hospitals, law enforcement and other community professionals.

4.You will assist in crisis safety planning, attend meetings, and provide written documentation of all crisis related activity.

Minimum Qualifications:

Education, training, and/or experience in crisis response, case management, mental health care, human services, or another related field demonstrating competency in one or more of the following areas: providing direct support and assistance to individuals with disabilities or cognitive or behavioral health disorders; planning and advising on crisis management or mitigation strategies; developing crisis safety plans; and assessing and documenting patient/client behavior.

Preference will be given to candidates with related work experience and/or college level education in the human services field and knowledge of positive behavioral supports.

This position requires certification to administer medication (CRMA), CPR, and First Aid. Safety Care, or other department approved training in behavioral prevention/intervention techniques is also required.

A valid driver’s license is required.

You must be able to work 8-16 hour rotating shifts (at a minimum) and have rotating days off.

Overtime is expected and may, at times, be mandatory.

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.

Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office of Aging and Disability Services (OADS) within DHHS is responsible for ensuring the safety, support and well-being of adults throughout Maine.

The OADS’ Crisis Prevention and Intervention team assists individuals, their families, guardians, and community providers before, during, and after, crisis incidents. The Crisis program operates 24 hours per day, which requires Crisis Team staff to work 8, 12 and/or 16-hour shifts on a rotating basis including nights, weekends, overnights and holidays.

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit– Rest is essential. Take time for yourself using 13 paid holidays and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. When you or immediate members of your family are ill, utilize 12 days of sick leave per year.
• Health Insurance Coverage– The State of Maine pays85%-95% of employee-only premiums ($12,213.60 - $13,650.48 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit– Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
• Dental Insurance– The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
• Retirement Plan– The State contributes the equivalent of 18.86% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
• Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
• Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
• Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
• Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
• Parental leaveis one of the most important benefits for any working parent. All employees who are welcoming a child—including non-birthing and adoptive parents—receivesix weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
• Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.

State employees are eligible for an extensive and highly competitive benefits package covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated foranything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people