Crisis Support Specialist, 2nd & 3rd Shift

Thresholds; Crystal Lake (IL); On-site; USD 3,513,000 - 4,013,000; Full time

Benefits offered by this job

Competitive base pay

401(k) retirement plan

Dental/vision/medical insurance

Job summary

Thresholds seeks a Crisis Support Specialist on 2nd & 3rd shift to assist guests in crisis with advocacy, information and peer support. You will engage guests, hear their stories, and guide recovery planning while modeling coping strategies and linking to services.

The role includes preparing food, keeping the space neat, and participating in ongoing training to stay current with best practices in crisis support.

Qualifications

• High school diploma or GED is required.
• Higher education in Psychology, Social Work, Counseling or related field preferred.
• Certified Recovery Support Specialist (CRSS) preferred.

Responsibilities

• Provide advocacy, information and peer support to Living Room guests.
• Engage guests in conversation to hear stories and guide recovery planning.
• Model coping strategies and help guests develop crisis recovery plans.

Skills

Lived experience with mental health

Effective communication

Time management

Age 21+

Education

High school diploma or GED

Higher education in Psychology/Social Work/Counseling

CRSS certification preferred

Job description

Crisis Support Specialist, 2nd & 3rd Shift

medical insurance, dental insurance, vision insurance, 403(b), retirement plan, mileage reimbursement

When people experience a mental health crisis, they are faced with the decision to go to the emergency department or to try to manage the crisis themselves. The Living Room McHenry offers an alternative: a community crisis center-a welcoming, accepting, and calm environment where Crisis Support Specialists provide advocacy, information, and peer support.

As a Crisis Support Specialist, you will use your personal experience with mental health recovery to support and educate Living Room guests on managing crisis. You will engage guests in conversation to hear their stories, learn about their interests and strengths, and respectfully encourage them to take steps in their recovery process. Over the course of the day, you may model coping strategies, help guests develop their own crisis recovery plans, and/or link guests with supportive services for after their crisis.

A welcoming environment is key to the success of the Living Room, so you will greet guests and learn their names as part of inviting them to take the lead in determining their recovery path. Crisis Support Specialists will also prepare food for guests and ensure that the space is neat and tidy.

Keep up to date on current trends in the mental health field and deepen your knowledge of evidence-based practices through ample training opportunities to enhance Living Room services. You can also gain supervision for CRSS certification and reimbursement for testing and application fees.

To succeed in this role, you need:

• Lived experience of mental health recovery preferred but not required
• Effective communication and relationship-building
• Strong time management and organization
• To be at least 21 years old

Many education and experience paths are eligible for this role:

• High school diploma or GED certificate required
• Higher education in Psychology, Social Work, Counseling or related field preferred
• Certified Recovery Support Specialist (CRSS) preferred

Full time Shifts Available:

• Monday thru Friday, 11:00pm - 7:30am
• Friday and Saturday 7:00am - 3:30pm, Sunday, Monday & Tuesday 3:00pm - 11:30pm
• Friday thru Tuesday 3:00pm - 11:30pm
• Friday thru Tuesday 3pm - 11:30pm
• Sunday and Monday 7:00am - 3:30pm, Tuesday, Wednesday & Thursday 3pm - 11:30pm
• Sunday thru Thursday 3:00pm - 11:30pm
• Sunday thru Thursday 11pm - 7:30am

What sets Thresholds apart:

• Competitive pay - Base Rate: $25.50- $29.13 per hour
  • Based on education, experience, and licensure
• Generous PTO
• Dental insurance, vision insurance,3 medical insurance plans
• 403(b) retirement plan with 3% employer match
• Robust employee assistance program (EAP)
• Public service loan forgiveness
• Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)

Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency's mission. Click here to learn more.

One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago's 101 Best & Brightest Companies to Work For several years in a row.

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