Crisis & Stabilization Programs Clinical Manager

Imind Health LLC; Lanham (MD); On-site; USD 105,000 - 115,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid Time Off

Professional Development

Growth opportunities

Job summary

iMind Health, LLC is hiring a Clinical Manager for Mobile Crisis Response Team (MCRT) and Mobile Response & Stabilization Services (MRSS) in Lanham, MD. The role focuses on clinical supervision, documentation quality, and billing integrity within crisis programs.

You will oversee staff, ensure accurate InSync documentation, and maintain compliance with COMAR, Maryland BHA, Medicaid, and CARF standards while supporting partnerships with hospitals, schools, and community partners.

Qualifications

• Master’s degree in Counseling, Social Work, Psychology, or related field.
• Active Maryland independent licensure: LCSW‑C, LCPC, or LCMFT; supervisor status.
• 5+ years of progressive behavioral health crisis services with supervisory responsibility.
• Proficient in InSync (Qualifacts) and documentation/audit processes.
• Strong knowledge of Medicaid/payer authorization and outpatient clinic operations.

Responsibilities

• Supervise licensed and unlicensed clinical staff and consult on complex crisis cases.
• Manage InSync (Qualifacts) workflows, templates, and documentation standards for the MCRT/MRSS programs.
• Conduct chart audits to ensure timeliness, completeness, and medical necessity.
• Ensure all billable encounters are captured, documented, and billed, with timely follow‑ups (14‑day).
• Partner with billing to resolve denials, authorizations, and documentation gaps.
• Support program compliance with COMAR, Maryland BHA, Medicaid, and CARF standards.
• Collaborate with LBHA, hospitals, schools, and community partners.
• Provide hands‑on clinical support as needed, including occasional mobile crisis dispatch and small caseload during peak demand.

Skills

EHR proficiency

Documentation skills

Supervisory experience

Billing/claims knowledge

Outpatient ops knowledge

Education

Master's degree in Counseling, Social Work, Psychology, or related field

Tools

InSync by Qualifacts

Job description

iMind Health, LLC is hiring a Clinical Manager for Mobile Crisis Response Team (MCRT) and Mobile Response & Stabilization Services (MRSS) in Lanham, MD. The role focuses on clinical supervision, documentation quality, and billing integrity within crisis programs.

You will oversee staff, ensure accurate InSync documentation, and maintain compliance with COMAR, Maryland BHA, Medicaid, and CARF standards while supporting partnerships with hospitals, schools, and community partners.