Crisis Services Training Specialist, School of Social Work

Laseagrant; Urbana (IL); Hybrid; USD 60,000 - 70,000; Full time

Job summary

University of Illinois Urbana-Champaign is seeking a Crisis Services Training Specialist within the School of Social Work to develop and deliver crisis intervention trainings for Medicaid providers statewide. The role covers IM+CANS/IM-CAT content, mobile crisis, and related funder initiatives, with travel across Illinois.

The incumbent will train providers, align curricula with SoC principles, and collaborate with PATH leadership to ensure policy compliance and effective implementation.

Qualifications

• Master’s degree in social work or related field from an accredited college or university.
• One (1) - three (3) years of Crisis Work experience.
• Illinois clinical licensure.
• LPHA status pursuant to 89 ILAC 140.453.
• IM+CANS trainer level certification within 90 days of hire.
• SOC trainer certification within 120 days of hire.

Responsibilities

• Plan and deliver web-based and on-site trainings statewide for the IM+CANS and IM-CAT tools and related topics.
• Train Medicaid enrolled providers to support implementation, compliance, and analysis of crisis services.
• Develop trainings on crisis response and intervention skills relevant to care planning for children and families; provide SME feedback.
• Travel statewide as needed, and support ongoing curriculum development and statewide training strategies.

Skills

Crisis intervention

Training delivery

Curriculum development

Adult learning

Change management

Education

Master’s degree in social work

Illinois LPHA licensure

IM+CANS trainer certification (90 days)

SOC trainer certification (120 days)

Job description

Crisis Services Training Specialist, School of Social Work

Provider Assistance Training Hub (PATH)

Located Statewide in Illinois

Job Summary

Delivering and developing training content and curriculum to support crisis intervention services for enrolled Medicaid Behavioral Health Providers in the State of Illinois. Train the IM+CANS, IM-CAT, Mobile Crisis Response required trainings, Human Trafficking, and other crisis and clinical content developed for funder initiatives.

Duties & Responsibilities

• Plan and deliver both web-based training, including questions and answers, and on-site trainings statewide for: The IM+CANS assessment and treatment planning tool and any related components of the tool or related topics that are necessary. The IM-CAT and Crisis Safety Plan (CSP) and any related components of the tool and/or related topics that are necessary. Training of newly launched Medicaid services, specifically Mobile Crisis Response or other crisis-related services, to support providers in successful development, implementation and analysis.
• Using various training, coaching and transfer of learning methodologies, the trainer will engage in person and by webinar with Medicaid enrolled providers to: Assess agency specific challenges and build strategies for effective implementation and accurate use of the tool development, planning and analyzing. Work in conjunction with the Crisis Services Coordinator and PATH leadership team to ensure providers are compliant with service and implementation policy.
• Develop trainings, including on-site trainings and web-based trainings on intermediate and advanced use crisis response and intervention skills relevant to effective care planning and linkage for children and families.
  Provide feedback to Crisis Services Coordinator and Workforce Development Team as Subject Matter Expert on new services. Assist overall efforts in IM+CANS and IM-CAT implementation to guide future curriculum development and statewide support strategies.
• Other duties as assigned. Some analysis of training effectiveness may be required. This training will be based in Systems of Care (SoC) principles. Travel may be necessary several days per week in order to effectuate trainings.

Work Schedule, Travel, or Other Job Expectations

Statewide travel required.

Minimum Qualifications

Master’s degree in social work or related field from an accredited college or university. One (1) - three (3) years of Crisis Work experience. Illinois clinical licensure. LPHA status pursuant to 89 ILAC 140.453. IM+CANS trainer level certification within 90 days of hire. SOC trainer certification within 120 days of hire.

Preferred Qualifications

Experience working with IM-CAT, CANS, ANSA, FAST or TCOM. Training experience. Mobile Crisis Response experience.

Knowledge, Skills and Abilities

Self-motivated and able to work semi-independently to train peers in crisis response, assessment, and care planning. Working knowledge of change management strategies, established training, coaching and transfer of learning methodologies, case study and clinical case presentation methodologies, established evidence-informed child behavioral health practices and clinical interventions, the impact of trauma on the child and family system, child and adolescent development, issues related to diagnosis and co-morbidity, and other behavioral health issues.

Appointment Information

This is a 100% full-time Academic Professional position, appointed on a 12-month basis. The expected start date is as soon as possible after the search posting closes. The budgeted salary range for the position is$60,000 - $70,000. Salary is competitive and commensurate with qualificationsand experience, while also considering internal equity. This position is noteligible for any type of sponsorship for work authorization. Hybrid and/or Remote workoptions may be available for this position with the ability to be on-siteas needed per the University’s Workplace Flexibility policy.

At the University of Illinois Urbana-Champaign — the state’s flagship public university and one of the world’s leading research institutions — every staff member helps shape what’s next. Founded in 1867, Illinois is home to a vibrant community of 59,000 students from all 50 states and 129 countries, supported by 15 colleges and instructional units, more than 20 research institutes, and one of the most comprehensive student service ecosystems in the nation. Whether you’re empowering first-generation students, fueling breakthrough innovation, or strengthening communities across Illinois and beyond, your work here has a far-reaching and deeply meaningful impact. The university offers a highly competitive benefits package designed to support your well-being, growth, and financial security. Join a top 10 public university that has launched over 330 startups and continues to redefine excellence — where the Illinois Value Proposition ensures that your contributions are recognized, your potential is nurtured, and your career can thrive.

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person.

This position is intended to be eligible for benefits . This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify .

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodation portal , or by contacting the Office for Access & Equity at 217-333-0885, option #1, or [e-mail] .