Crisis Services Supervisor — 24/7 Behavioral Health Leadership

Edgewater Health; Gary (IN); On-site; USD 70,000 - 90,000; Full time

Job summary

Edgewater Health’s Crisis Services Supervisor provides daily clinical and administrative oversight of the Crisis Services Program in Gary, IN, ensuring high-quality, trauma-informed crisis intervention aligned with CCBHC and DMHA standards. The role leads Crisis Services staff, coordinates with hospitals, law enforcement, and community partners, and ensures 24/7 crisis coverage.

The position emphasizes leadership, coaching, performance management, quality improvement, and compliance with HIPAA,

Qualifications

• Master’s degree in Social Work, Counseling, Psychology, or related behavioral health field.
• Minimum three (3) years experience in a clinical behavioral health environment.
• Minimum two (2) years of supervisory or leadership experience preferred.
• Experience providing crisis intervention services.
• Experience with electronic health records.

Responsibilities

• Provide direct supervision to Crisis Services staff.
• Coordinate daily workflow and staffing assignments for 24/7 crisis coverage.
• Monitor service utilization and patient flow; ensure timely crisis interventions.
• Ensure compliance with regulatory standards and quality indicators.
• Collaborate with hospitals, law enforcement, and community partners.

Skills

Leadership

Crisis intervention

Staff supervision

Communication

Performance management

Quality improvement

Trauma-informed care

Problem solving

Collaboration

Education

Master’s degree in Behavioral Health

Tools

Electronic Health Records

Job description

Edgewater Health’s Crisis Services Supervisor provides daily clinical and administrative oversight of the Crisis Services Program in Gary, IN, ensuring high-quality, trauma-informed crisis intervention aligned with CCBHC and DMHA standards. The role leads Crisis Services staff, coordinates with hospitals, law enforcement, and community partners, and ensures 24/7 crisis coverage.

The position emphasizes leadership, coaching, performance management, quality improvement, and compliance with HIPAA,