Crisis Response Worker I

MaineHealth; Biddeford (ME); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid parental leave

Flexible work options

Student loan assistance

Professional development opportunities

Well-being resources

Job summary

MaineHealth Behavioral Health in Biddeford, ME seeks a Crisis Response Worker I to deliver crisis triage, connect clients with the appropriate care level, and arrange outpatient services when eligibility is confirmed.

Requirements include an Associate’s Degree, MHRT/CSP certification or within three months, and a valid driver’s license, plus one year of relevant experience. Comprehensive benefits are offered.

Qualifications

• Associate’s Degree in a related field from an accredited program required.
• Bachelor’s Degree in a related field preferred.

Responsibilities

• Connect clients with the appropriate level of care and provide immediate triage.
• Provide crisis assessment access and link to outpatient services when eligible.
• Assist and make connections to outpatient services after clinical and financial eligibility are met.

Education

Associate’s Degree in a related field

Bachelor’s Degree in a related field (preferred)

Job description

Summary:
The Crisis Response Worker I role functions in crisis capacities to connect clients with the appropriate level of care, providing immediate triage and access to crisis assessment, and assisting and making connections to the appropriate outpatient services when clinical and financial eligibility requirements are met.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: Associate’s Degree in a related field from an accredited program required. Bachelor’s Degree in a related field preferred.
• License/Certifications: Current applicable state(s) MHRT/CSP certification required or must be conferred within three months of start date. Valid Driver's License required.
• Experience: One year of experience working with client population to which this role is assigned required. Prior experience with the chronically mentally ill population preferred.
• Additional Skills/Requirements Required: N/A
• Additional Skills/Requirements Preferred: N/A

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualifications such as skills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $21.97to $29.28 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to [emailprotected] .

Notice Regarding Maine Employer Surveillance Statute:

Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.

MaineHealth policy requires all care team members to be vaccinated, including for influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.

Description

MaineHealth Behavioral Health

Behavioral Health
Req #: 97650

Summary:
The Crisis Response Worker I role functions in crisis capacities to connect clients with the appropriate level of care, providing immediate triage and access to crisis assessment, and assisting and making connections to the appropriate outpatient services when clinical and financial eligibility requirements are met.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: Associate’s Degree in a related field from an accredited program required. Bachelor’s Degree in a related field preferred.
• License/Certifications: Current applicable state(s) MHRT/CSP certification required or must be conferred within three months of start date. Valid Driver's License required.
• Experience: One year of experience working with client population to which this role is assigned required. Prior experience with the chronically mentally ill population preferred.
• Additional Skills/Requirements Required: N/A
• Additional Skills/Requirements Preferred: N/A

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualifications such as skills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $21.97to $29.28 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

If you have questions about this role, please contact [emailprotected]

Hiring Scam Alert

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to [emailprotected] .

Notice Regarding Maine Employer Surveillance Statute:

Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.

MaineHealth policy requires all care team members to be vaccinated, including for influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.

Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.