Crisis Response Technician

Gila River Indian Community; Sacaton (AZ); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Paid time off

Disability benefits

Job summary

The Gila River Indian Community is seeking a Crisis Response Technician in Chandler, AZ. This full-time position supports the Crisis Response Unit, responding to traumatic events and coordinating with first responders to provide on-scene assistance and resources.

The role involves operating the Crisis Response Van, maintaining equipment, completing incident reports, supervising volunteers, and engaging in community outreach while adhering to program policies and procedures.

Qualifications

• Associate0degree in Behavioral Health or Human Services or 3 years in crisis/behavioral health role.
• HS diploma with 5 years in crisis/behavioral health role.
• Bachelor0in Behavioral Health or Human Services preferred.

Responsibilities

• Provide mobile crisis intervention techniques during traumatic events and coordinate with police/fire/EMS and hospital staff.
• Provide follow-up to community members and visitors and connect them with community resources.
• Operate a 15-passenger Crisis Response Van and maintain equipment with daily checks and restocking.
• Complete incident reports and maintain Records Management System with confidentiality.
• Monitor/guide volunteers and student interns; co-facilitate trainings.
• Attend community events and promote the CRT program and resources.

Skills

Crisis intervention

Interpersonal communication

Multitasking

Emotional resilience

Confidentiality

Microsoft Office

Education

Associate00s1netic degree in Behavioral Health or Human Services

High School diploma or GED

Bachelora0s degree in Behavioral Health or Human Services preferred

Tools

PowerPoint

Word

Excel

Job description

Job Title: Crisis Response Technician

Closing Date: Open Until Filled

Job Number: 25-203

Job Type: Full-Time Regular

Department: Gila River Fire Department

City: Chandler, AZ

Location: 5002 N. Maricopa Road

Area of Interest: Public Safety

Salary/ Hourly Rate: $22.10 - $27.70 Hourly

Tribal DrivingPermit Required: Yes

DISTINGUISING FEATURES

Provide daily staffing of the Crisis Response Unit, works directly with the Crisis Response Team Program Manager to develop and improve services. Respond to calls for assistance as needed. Incumbent will respond to immediately assist victims of traumatic events such as fires, death or serious injury. Provide assistance to Police Officers, Firefighters and Medical personnel by assisting family members on scene allowing First Responders to focus on the incident. Maintain motor vehicle equipment and response equipment as necessary and assist Crisis Response Team Manager with developing, maintaining, and enhancing current program policies and procedures. Help coordinate and train volunteers, perform community outreach in reference to Crisis Interventions, program offerings and support organizations in need.

ESSENTIAL FUNCTIONS

• Provide mobile crisis intervention techniques during traumatic events. Respond to crisis calls from Police/Fire/EMS and assess the family’s needs and facilitate appropriate resources. Coordinates between emergency personnel, hospital staff and family members as needed.
• Provide follow-up to Community Members and visitors as needed and encouraging the use of Community resources. This may involve one interaction or several dependent on the original nature of the event, or action that placed them into the CR Service.
• Operate a 15-passenger Crisis Response Van, associated radio and mobile communications equipment and computer. Maintain vehicle and equipment by performing daily vehicle checks/inspections to include vehicle fluids, cleaning van inside and out and ensuring it is properly cleaned, stocked and equipped with resources (water, ice, snacks, emergency clothing, boxes, printed materials, etc.).
• Responsible for completing incident reports and maintaining appropriate records and confidentiality for the Records Management System (RMS).
• Responsible for Monitoring/Guiding Volunteers and Student Interns with job performance and written materials. Co-facilitate trainings for volunteers as needed.
• Attend public and community events and assist with providing information and brochures regarding the Communities’ CRT Program (Public Education). On-going training and certification process for self and volunteer on-going education.

REQUIRED KNOWLEDGE, SKILL AND ABILITY

• Ability to exercise sound judgment
• Must have strong interpersonal communication skills
• Ability to multi-task and maintain integrity at all times
• Ability to offer support to individuals during traumatic moments and deal effectively with extremely stressful situations.
• Ability to maintain effective working relationships with other employees, Community members, Community Officials and the general public.
• Must be able to perform moderate lifting as a requirement for the position (Up to 25 lbs.)
• Knowledgeable in Microsoft Office applications (PowerPoint, Word, and Excel)
• Must be able to operate within Tribal and Departmental standard operating policies and procedures
• Ability to multi-task and meet deadlines; analyzing challenges and proposing improvements to program procedures and processes.
• Ability to perform and maintain all physical conditioning requirements of the position; agree to maintain a drug-free workplace.

REQUIRED EDUCATION AND EXPERIENCE

• Associate’s degree from an accredited college or university in a Behavioral Health or Human Services related field and three (3) years’ experience in a behavioral health related role or within the Crisis Response Field; Or
• High School diploma or GED and five (5) years’ experience in a behavioral health related role or within the Crisis Response Field.
• Bachelor’s degree in Behavior Health or Human Services preferred.

ADDITIONAL REQUIREMENTS

• Required to pass a background check and fingerprint clearance as a condition of employment and must continue to maintain throughout duration of employment. Background checks are required for positions that involve regular contact with or control over Community Children in accordance with The Indian Child Protection and Family Violence Prevention Act, 25 U.S.C. Sections 3201 through 3210 and C.F.R. Part 63 and positions that have regular contact with the Elderly.
• First Aid and CPR must be obtained within six (6) months from date of hire – Provided by Department
• Must be able to work after hours, weekends, and holidays.
• Required to obtain a Tribal Operator’s permit. Valid state driver’s license with a current proof of driving record for the past 39 months will be required to qualify for a tribal driving permit. Proof of driving record must be submitted with application and must not be more than 60 days old from the date of submission of the application.

Non-Supervisory, Hourly Position

Reports to Fire Chief or designee

BENEFITS

• The Gila River Indian Community offers a comprehensive benefits package, which includes; vacation, holiday, and sick leave as well as medical, dental, vision, life, short and long term disability benefits.

Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act (Title 25, U.S. Code, Section 472 and 473). The Gila River Indian Community is also committed to achieving the full and equal opportunity without discrimination because of Race, Religion, Color, Sex, National Origin, Politics, Marital Status, Physical Handicap, Age or Sexual Orientation. In other than the above, the Gila River Indian Community is an Equal Opportunity Employer.

Preference and Documentation Requirements

If you are claiming Preference in one or more of the following categories please attach a copy of the required documentation to the completed Employment Application

Preference for Community Members (with proof of enrollment)

Preference for Native Americans (must meet membership requirement of a federally recognized Tribe.)

Preference point for Spouse of Community Member (with proof of spouse enrollment)

Preference point for Veteran (must meet statutory requirements)

HUMAN RESOURCES WILL NOT MAKE COPIES OF APPLICATIONS OR DOCUMENTS BEING SUBMITTED.