Crisis Response Counselor – Memphis

Youth Villages; Opelika (AL); On-site; USD 52,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Time off

12 paid holidays

Mileage reimbursement

Tuition reimbursement and licensure

Growth & development

Licensure supervision

Job summary

Youth Villages seeks a dedicated Crisis Response Counselor to provide mobile crisis intervention and stabilize youth and families in their home or community. The role requires a Master’s degree in social services and licensure pursuit or current licensure.

Flexibility is essential, with a schedule based on youth and family availability; a valid driver’s license and mileage reimbursement are provided as part of the package.

Qualifications

• Must have a Master’s degree in social services or related field.
• Licensure: LMSW, LCSW, LPC, or LMFT preferred or pursuing licensure.
• Experience with at-risk youth and families preferred.
• Strong organizational, written, and verbal communication skills.
• Flexible schedule; valid driver’s license and automobile.

Responsibilities

• Provides mobile crisis response and thorough assessment of youth and families.
• Utilizes crisis respite homes when appropriate.
• Provides ongoing treatment and stabilization until services are secured.
• Collaborates with teams and attends weekly meetings.
• Completes accurate documentation in the EMR system.
• Performs other duties as assigned.

Education

Master’s degree in social services

Licensed social worker (LMSW/LCSW) or related licensure preferred

Tools

EMR systems

Job description

For over 35 years, Youth Villages has transformed the lives of children and families nationwide through innovative, research-based programs focused on preserving and restoring families.

As a national leader in children’s mental and behavioral health, we serve more than 47,000 youth, young people, and their families annually across 29 states and Washington, D.C. Our proven treatment models drive long-term success in child welfare, juvenile justice, and mental health systems. At Youth Villages, we do what works — partnering with others to expand our impact and advocate for meaningful, lasting change.

We’re seeking purpose-driven individuals who are passionate about making a difference. With a dedicated team of more than 5,000 staff, Youth Villages is committed to investing in and supporting our employees by offering opportunities to build a fulfilling career through professional growth, personal development, and a mission that matters— helping children and families live successfully.

Youth Villages’ Specialized Crisis Services (SCS) Program provides rapid, effective assessment and intervention for youth up to age 18 who are experiencing a psychiatric emergency, such as suicidal or homicidal thoughts, severe depression, physical aggression, psychosis, or acting in a destructive or uncontrollable manner. The program offers thorough, strength-based assessments and crisis management to ensure the safety of the youth and others involved. Families, community members, and providers can reach out for support regardless of whether the youth is currently receiving services from Youth Villages.

SCS staff work closely with the youth, their family, and key community partners to evaluate risk factors and develop an immediate plan for stabilization. Services are provided in the home or community to offer timely, accessible support during a crisis. In addition to crisis assessment, the program provides ongoing treatment and intervention to help maintain family stability until appropriate long-term services can be secured.

Job Responsibilities

Essential Duties and Responsibilities:

The Crisis Response Counselor:

• Provides mobile crisis response and thorough, strength-based assessment of youth and families during crises in their natural environments
• Utilizes crisis respite homes when appropriate
• Provides ongoing treatment and intervention to support the youth/family until appropriate services are secured
• Works well with others in a highly supervised atmosphere
• Collaborates with adult crisis teams and community consumers
• Attends 3 weekly meetings (individual, team, and clinical consultation) for professional development to help enhance clinical skills
• Completes accurate and timely documentation in an electronic medical record system (EMR)
• Performs other duties as assigned

Additional Information:

• Schedule is flexible and non-traditional as it is based around the availability of youth and families served.
• Applicants must possess a current, valid driver’s license, an automobile for work purposes, and proof of auto insurance.
• Community-based staff will be reimbursed for applicable mileage.

$52,000 – $60,000 based on education and clinical license

Qualifications

Qualifications:

• Master’s degree ina social services disciplineor currently enrolled in an applicable graduate program (required)
  • Degrees that can be considered include: social work, drug and alcohol education or counseling, psychology, criminal justice, guidance counseling, or marriage and family therapy (others subject to review)
• Applicants who are provisionally licensed (LMSW, LCSW, LPC, LMFT) or working towards licensure (strongly preferred)
• Experience working with at-risk youth and/or families in a volunteer, internship, or paid position (preferred)
• One year of clinical experience (preferred)
• Strong organizational skills and attention to detail
• Excellent written, verbal, and oral skills
• Ability to manage multiple priorities simultaneously
• Basic computer knowledge
• Ability to maintain a flexible schedule

Additional Information

• Medical, Dental, Prescription Drug Coverage and Vision
• 401(k)
• Time off:
• 2 week paid vacation (full-time) / 1 week paid vacation (part-time)
• 12 paid sick days per year
• 11 paid holidays
• Mileage & Cell Phone Reimbursement (when applicable)
• Tuition reimbursement and licensure supervision
• Growth & development through continuous training
• Clinical and administrative advancement opportunities