Crisis Response Counselor - Masters Required

Youth Villages; Chattanooga (TN); On-site; USD 57,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Prescription Drug Coverage and Vision

401(k)

Paid vacation and sick days

Paid Parental Leave

Tuition reimbursement

Mileage & Cell Phone Reimbursement

Job summary

Youth Villages is seeking a qualified individual to provide mobile crisis intervention services for youth experiencing psychiatric emergencies. This position requires a Master’s degree in a relevant field and entails assessing youth and families during crises within their communities.

The salary ranges from $57,000 to $60,000 based on qualifications. The role offers a supportive environment and fosters professional development through continuous training opportunities.

Qualifications

• Current valid driver’s license and proof of auto insurance required.
• Experience with at-risk youth or families preferred.
• Ability to maintain a flexible schedule.

Responsibilities

• Provides mobile crisis response and assessment during youth crises.
• Collaborates with community crisis teams and assesses family needs.
• Completes documentation in an electronic medical record system.

Skills

Organizational skills

Excellent written and verbal skills

Ability to manage multiple priorities

Basic computer knowledge

Education

Master’s degree in social services or applicable graduate program

Job description

For over 35 years, Youth Villages has transformed the lives of children and families nationwide through innovative, research-based programs focused on preserving and restoring families. As a national leader in children’s mental and behavioral health, we serve more than 47,000 youth, young people, and their families annually across 29 states and Washington, D.C. Our proven treatment models drive long‑term success in child welfare, juvenile justice, and mental health systems.

Program Overview

Youth Villages’ Specialized Crisis Services (SCS) Program provides rapid, effective assessment and intervention for youth up to age 18 who are experiencing a psychiatric emergency, such as suicidal or homicidal thoughts, severe depression, physical aggression, psychosis, or acting in a destructive or uncontrollable manner. Services are provided in the home or community to offer timely, accessible support during a crisis and include ongoing treatment to maintain family stability until appropriate long‑term services can be secured.

Essential Duties and Responsibilities

• Provides mobile crisis response and thorough, strength‑based assessment of youth and families during crises in their natural environments
• Utilizes crisis respite homes when appropriate
• Provides ongoing treatment and intervention to support the youth/family until appropriate services are secured
• Works well with others in a highly supervised atmosphere
• Collaborates with adult crisis teams and community consumers
• Attends 3 weekly meetings (individual, team, and clinical consultation) for professional development and quarterly booster training sessions to enhance clinical skills
• Completes accurate and timely documentation in an electronic medical record system (EMR)
• Performs other duties as assigned

Additional Information

Schedule is flexible and non‑traditional as it is based around the availability of youth and families served.

Applicants must possess a current, valid driver’s license, an automobile for work purposes, and proof of auto insurance. Community-based staff will be reimbursed for applicable mileage.

Salary: $57,000‑$60,000 / year based on education and clinical license.

Qualifications

• Master’s degree in a social services discipline or currently enrolled in an applicable graduate program (required). Eligible fields include social work, drug and alcohol education or counseling, psychology, criminal justice, guidance counseling, or marriage and family therapy.
• Applicants who are provisionally licensed (LMSW, LCSW, LPC, LMFT) or working towards licensure (strongly preferred).
• Experience working with at‑risk youth and/or families in a volunteer, internship, or paid position (preferred).
• One year of clinical experience (preferred).
• Strong organizational skills and attention to detail.
• Excellent written, verbal, and oral skills.
• Ability to manage multiple priorities simultaneously.
• Basic computer knowledge.
• Ability to maintain a flexible schedule.

Benefits

• Medical, Dental, Prescription Drug Coverage and Vision
• 401(k)
• 2 week paid vacation (full‑time) / 1 week paid vacation (part‑time)
• 12 paid sick days per year
• 11 paid holidays
• Paid Parental Leave
• Mileage & Cell Phone Reimbursement (when applicable)
• Tuition reimbursement and licensure supervision
• Growth & development through continuous training
• Clinical and administrative advancement opportunities

*Benefits are excluded for variable status employees.

Youth Villages is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.