Crisis Response Counselor - Master's Preferred

Cookeville Chamber; Cookeville (TN); On-site; USD 52,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Paid time off

Mileage & Cell Phone reimbursement

Tuition reimbursement

Job summary

Youth Villages seeks a Crisis Response Counselor (Master's Preferred) to deliver mobile crisis response and strength-based assessments for youth up to age 18 in home or community settings.

The role includes risk evaluation, immediate stabilization planning, and collaboration with families and partners, with ongoing treatment until long-term services are arranged. A Master's degree and licensure (or in progress) are preferred; flexible scheduling and comprehensive benefits are offered.

Qualifications

• Master's degree in a clinical or mental health discipline is required.
• Provisional licensure (LMSW/LCSW/LPC/LMFT) or working toward licensure is strongly preferred.
• Experience working with at-risk youth and/or families is preferred.

Responsibilities

• Provides mobile crisis response and thorough, strength-based assessment of youth and families during crises in their natural environments.
• Utilizes crisis respite homes when appropriate.
• Provides ongoing treatment and intervention to support the youth/family until appropriate services are secured.
• Maintains accurate documentation in an EMR system.
• Attends weekly meetings for professional development and clinical supervision.

Skills

Strong communication

Organizational skills

Flexibility

Documentation skills

Multi-tasking

Education

Master's degree in clinical/mental health

Provisional licensure (LMSW/LCSW/LPC/LMFT) encouraged

Tools

EMR system

Job description

Crisis Response Counselor - Master's Preferred

For over 35 years, Youth Villages has transformed the lives of children and families nationwide through innovative, research-based programs focused on preserving and restoring families.

As a national leader in children's mental and behavioral health, we serve more than 47,000 youth, young people, and their families annually across 29 states and Washington, D.C. Our proven treatment models drive long-term success in child welfare, juvenile justice, and mental health systems. At Youth Villages, we do what works — partnering with others to expand our impact and advocate for meaningful, lasting change.

We're seeking purpose-driven individuals who are passionate about making a difference. With a dedicated team of more than 5,000 staff, Youth Villages is committed to investing in and supporting our employees by offering opportunities to build a fulfilling career through professional growth, personal development, and a mission that matters— helping children and families live successfully.

Youth Villages' Specialized Crisis Services (SCS) Program provides rapid, effective assessment and intervention for youth up to age 18 who are experiencing a psychiatric emergency, such as suicidal or homicidal thoughts, severe depression, physical aggression, psychosis, or acting in a destructive or uncontrollable manner. The program offers thorough, strength-based assessments and crisis management to ensure the safety of the youth and others involved. Families, community members, and providers can reach out for support regardless of whether the youth is currently receiving services from Youth Villages.

SCS staff work closely with the youth, their family, and key community partners to evaluate risk factors and develop an immediate plan for stabilization. Services are provided in the home or community to offer timely, accessible support during a crisis. In addition to crisis assessment, the program provides ongoing treatment and intervention to help maintain family stability until appropriate long‑term services can be secured.

Essential Duties and Responsibilities:

The Crisis Response Counselor:

Provides mobile crisis response and thorough, strength-based assessment of youth and families during crises in their natural environments

Utilizes crisis respite homes when appropriate

Provides ongoing treatment and intervention to support the youth/family until appropriate services are secured

Works well with others in a highly supervised atmosphere

Collaborates with adult crisis teams and community consumers

Attends 3 weekly meetings (individual, team, and clinical consultation) for professional development and quarterly booster training sessions to enhance clinical skills

Completes accurate and timely documentation in an electronic medical record system (EMR)

Performs other duties as assigned

Additional Information:

Schedule is flexible and non-traditional as it is based around the availability of youth and families served.

Applicants must possess a current, valid driver's license, an automobile for work purposes, and proof of auto insurance.

Community-based staff will be reimbursed for applicable mileage.

$52,000 - $60,000 per year based on education and clinical license

Qualifications:

Master's degree in a clinical or mental health discipline (required)

Candidates may be considered if in the process of a mental health or clinical Master's degree

Applicants who are provisionally licensed (LMSW, LCSW, LPC, LMFT) or working towards licensure (strongly preferred)

Experience working with at-risk youth and/or families in a volunteer, internship, or paid position (preferred)

One year of clinical experience (preferred)

Strong organizational skills and attention to detail

Excellent written, verbal, and oral skills

Ability to manage multiple priorities simultaneously

Basic computer knowledge

Ability to maintain a flexible schedule

Medical, Dental, Prescription Drug Coverage and Vision

401(k)

Time off:

2 week paid vacation (full-time) / 1 week paid vacation (part-time)

12 paid sick days per year

11 paid holidays

Mileage & Cell Phone Reimbursement (when applicable)

Tuition reimbursement and licensure supervision

Growth & development through continuous training

Clinical and administrative advancement opportunities

*Benefits are excluded for variable status employees.

Youth Villages is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Youth Villages is committed to not only advancing diversity, equity, and inclusion in the workplace but also in our work with children and young adults. We know that children, families and young people of color can face inequity in child welfare and justice systems, and we train our employees to build the skills they need to work with the communities that we serve, as well, other employees from different cultures and backgrounds. Youth Villages is opposed to racism in any of its forms and is committed to inclusion, equity, and diversity. We believe that respect for each other is crucial in the work that we do each day.