Crisis Response & Business Resiliency Associate

Testing Site - JPMC; Columbus (OH); Sur place; USD 70 000 - 110 000; Plein temps

Résumé du poste

JPMorgan Chase & Co. is seeking an Emergency and Crisis Response Associate to join the Consumer & Community Banks Business Resiliency organization.

This role focuses on preparing for and responding to emergencies and events that affect business continuity, including natural disasters, facilities issues, technology disruptions, and operational incidents. You will support and strengthen incident response capabilities, own response activities, perform threat assessments, and communicate with

Qualifications

• Bachelors degree in Emergency Management, Meteorology, Atmospheric Sciences, Security or related field.
• 1+ years of experience in emergency and crisis management, with demonstrated experience in handling complex incidents and coordinating response efforts.
• Strong understanding of emergency management and crisis response protocols.
• Excellent communication and leadership skills, with the ability to present to senior leaders.
• Ability to work collaboratively with multiple stakeholders and manage complex situations.
• Experience in incident management and familiarity with monitoring and alert systems.

Responsabilités

• Support incident management leaders in performing threat assessments and responding to incidents.
• Facilitate situation rooms involving multiple stakeholders to ensure effective crisis management.
• Collaborate with resiliency management partners to understand and implement recovery strategies.
• Take ownership of assigned tasks during incidents, monitor the incident repository, and respond to alerts from Global Security, Global Real Estate, and Technology teams.
• Support Subject Matter Experts (SME) on weather patterns and meteorological events, maintaining constant awareness of weather conditions.
• Stay informed about external factors such as political, social, and civil unrest, as well as atmospheric conditions that may impact the bank's operations.
• Provide regular status updates, lead incident calls, and present information to senior leaders.
• Maintain and update training procedures to ensure preparedness.
• Participate in the incident management team's on-call schedule and be ready to escalate emergencies to senior leadership as needed.

Connaissances

Emergency management

Crisis management

Communication

Leadership

Stakeholder collaboration

Incident management

Formation

Bachelor7s degree in Emergency Management, Meteorology, Atmospheric Sciences, Security or related field

Outils

Monitoring systems

Alert systems

Description du poste

JPMorgan Chase & Co. is seeking an Emergency and Crisis Response Associate to join the Consumer & Community Banks Business Resiliency organization.

This role focuses on preparing for and responding to emergencies and events that affect business continuity, including natural disasters, facilities issues, technology disruptions, and operational incidents. You will support and strengthen incident response capabilities, own response activities, perform threat assessments, and communicate with