Crisis Responder / Mobile Crisis / Qualified Professional / QP

RHA Health Services, LLC

United States

On-site

USD 46,000 - 50,000

Full time

14 days+

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Benefits offered by this job

Paid Time Off
Health Insurance
401(k) retirement savings
Wellbeing programs
Free CPR/First Aid training

Job summary

RHA Health Services is seeking Qualified Behavioral Health Professionals for full-time Mobile Crisis Management in Buncombe, Madison and Yancey counties. You will respond to crises to prevent inpatient hospitalization and work from home between on-call shifts.

Requirements include a Bachelor's or Master's in relevant fields and 1+ years of crisis experience, with licensure or certification as required. The role offers non-traditional hours, holiday availability and benefits for full-time staff.

Qualifications

  • Minimum of one year crisis experience (ACTT, IIHS, inpatient treatment facility or similar).
  • Must meet criteria for 'QP' status as defined by the position.
  • Bachelor's degree in Human Services or equivalent with related experience.
  • Licensing or certification as required by the governing board.

Responsibilities

  • Provide crisis response services in home, school, workplace and community settings.
  • Support individuals to live independently with recovery-focused interventions.
  • Serve as a link between individuals served, family, guardians, the company and local agencies.
  • Perform case management, referrals, and coordination of services.

Skills

Crisis experience

Education

Bachelor's degree in Human Services
Bachelor's degree (Not Human Services field)
Master's Degree or Higher

Job description

Position Overview

We are hiring for: Crisis Responder / Mobile Crisis / Qualified Professional / QP Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! We are currently seeking Qualified Behavioral Health Professionals for FULL TIME Mobile Crisis Management (MCM) positions serving Buncombe, Madison, and Yancey counties. Applicants must meet criteria for "QP" status and have a minimum of one year crisis experience (ACTT, IIHS, Inpatient treatment facility, or other service providing 24/7 crisis response duties). As part of the MCM team, you would provide crisis response services in a variety of settings (community, doctor's offices, schools, provider offices etc.) with the goal of helping individuals in crisis to avoid inpatient hospitalization. We serve individuals of all ages and disabilities, although most commonly we work with adults that are in a mental health or substance use crisis. This position consists of 11 hour home based on call shifts. This means you work from home or local community until dispatched to complete a face to face crisis intervention. You can be in your local community/counties engaged in any activities throughout your shift until dispatched. The schedule for full time staff is non-traditional. Staff are on a rotation with several other staff providing services to the community. This is one of only 4 Monday through Friday MCM positions. This position does require holiday availability.

Compensation & Schedule
  • Pay: $22.00-$24.00 per hour
  • Bonus: $1000 Sign On Bonus Bonus is for full time employees and paid out according to training schedule.
  • Schedule: This position consists of 5 -11 hour on call shifts per week, Monday through Friday, 12p-11p, and includes holiday hours.
Position Requirements
  • Must meet the requirements of a Qualified Professional.
  • Bachelor's degree (in Human Services field) & 2+ years full-time experience with population served.
  • Bachelor's degree (Not Human Services field) & 4+ years full-time experience with population served.
  • OR Master's Degree or Higher & 1+ years full-time experience with population served.
  • License, Provisional License, Certificate, Registration, Permit issued by governing board regulating human service profession.
  • Other duties as assigned.
Definitions
  • Human Service Degrees Include: Social Service, Sociology, Psychology, or other Human Service Degrees.
  • Populations Served Include: Mentally Ill-Child, Mentally Ill- Adult, Substance Abuse-Adult, Substance Abuse-Child.
Responsibilities
  • Provides support to individuals with mental health and/or substance use issues in home, school, workplace and community settings.
  • Focus is on assisting individuals with living independently with interventions that are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest quality of life in the community.
  • Facilitating relationships and serving as a link between the individuals served, the company, family, guardians, local agencies and the community.
  • Minimizing the negative effects of psychiatric symptoms or substance dependence that interfere with the person’s daily living and personal development, providing supportive counseling.
  • Supporting the client in the development of various skill building activities, including: daily and community living skills, socialization skills, adaptation skills, and behavior and anger management.
  • Performing Case Management functions of linking and arranging for services and referrals.
  • Working closely with other clinical/professional staff to maintain communication and providing feedback, standardizing procedures and expediting service implementation.
Pre-Employment Screening
  • Complete criminal background and name checked in the registries (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities).
  • Drug testing.
  • Education verification and other credentialing based on position requirements.
  • Proof of employment history or references (if required).
  • Positions that require driving: Proof of driver's license, driver's insurance, and vehicle, if required for providing transportation for individuals.
Benefits
  • Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
  • Employee perks and discount program: to help you save money!
  • Paid Time Off (full-time employees only)
  • Health/Insurance (full-time employees only)
  • 401(k) retirement savings program
  • Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
  • Training: Free CPR, first aid, and job-specific training opportunities
  • *contract/contingent workers and interns do not qualify for any of the above benefits
EEO Statement

RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. RHA is accredited by the Commission on Accreditation of Rehabilitation Facilities and the Council on Quality and Leadership, and we are committed to providing the highest quality of care.

From inpatient care to community-based services, from in-home support to facilities of all sizes, RHA offers a range of settings where you can apply your unique skillset.

Many of our employees also experience opportunities for career growth and continued education.

RHA Health Services Where Compassion Meets Career.

Contact

To learn more, visit rhahealth.org or email us at careers@rhanet.org.

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