Crisis Responder / Qualified Professional / Mobile Crisis

RHA Health Services, LLC; Hendersonville (TN); Remote; USD 33,000 - 36,000; Full time

Benefits offered by this job

Payactiv early access to earnings

Paid Time Off (full-time)

Health/Insurance (full-time)

401(k) retirement savings program

Wellbeing Programs

CPR/First aid training

Job summary

RHA Health Services is seeking a Crisis Responder/Qualified Professional for Mobile Crisis Management in Henderson, Polk, or Transylvania counties. The role involves 15-hour on-call shifts from home, with a 40-hour guarantee and rotating 3- and 4-day weeks.

On-call hours are 9am–1am, with weekend rotations and a $24/hour base pay plus a $1000 sign-on bonus for full-time staff. Candidates must reside in one of the specified counties and have crisis experience.

Qualifications

• Bachelor degree (not Human Services) with 4+ years in population served OR Bachelor degree (Human Services) with 2+ years in population served OR Master’s degree+ with 1+ year in population served.
• License/Registration required by governing board for human service profession.

Responsibilities

• Facilitate relationships and act as a link between company, families, local agencies and community.
• Minimize psychiatric symptoms or substance-use impact on daily living; provide supportive counseling.
• Support client in developing daily living, socialization and behavior skills.

Skills

Crisis response

On-call experience

Community-based work

Education

Bachelor's degree (Not Human Services)

Bachelor's degree (Human Services)

Job description

We are hiring for: Crisis Responder / Qualified Professional / Mobile Crisis Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! We are currently seeking Qualified Behavioral Health Professionals or Licensed Mental Health Clinician for FULL TIME Mobile Crisis Management (MCM) positions serving Henderson, Polk, and Transylvania counties. Applicants must meet criteria for "QP" status, LIVE IN THE VICINITY OF ONE OF THESE THREE COUNTIES and have a minimum of one year crisis experience (ACTT, IIHS, Inpatient treatment facility, or other service providing 24/7 crisis response duties). As part of the MCM team, you would provide crisis response services in a variety of settings (community, doctor's offices, schools, provider offices etc.) with the goal of helping individuals in crisis to avoid inpatient hospitalization. We serve individuals of all ages and disabilities, although most commonly we work with adults that are in a mental health or substance use crisis.

This position consists of 15-hour on-call shifts from your home or the community. That means you are available to respond to a crisis event for the duration of your shift but when not engaged in an MCM activity, you are free to do what you like. The schedule for full time staff is non-traditional. Staff are on a rotation with several other staff providing services to the community. This is not an office based position. It is an on-call basis so you can work from your home or location of choice within the county. Staff are guaranteed 40 hours per week paid regardless of hours worked. The on call shift is 9a-1a, 3 to 4 days per week rotating. Every other week results in a 3 day weekend off. Candidate must reside in Henderson, Polk, or Transylvania county or surrounding area.

Pay: $24.00 Bonus: $1000 Sign On Bonus Bonus is for full time employees and paid out according to training schedule. Schedule: Hours of position are 15 hour on call shifts, 9a-1a. Weeks rotate with 3 days one week and 4 days the next week. This results in a 3 days weekend every other week. Holiday and weekend hours are expected based on rotation.

Job Responsibilities: Facilitating relationships and serving as a link between the company, parents, guardians, local agencies and the community Minimizing the negative effects of psychiatric symptoms or substance dependence that interfere with the recipient’s daily living and personal development, providing supportive counseling Supporting the client in the development of various skill building activities, including: daily and community living skills, socialization skills, adaptation skills, and behavior and anger management Participating in a first responder on-call system available to consumers and/or his/her natural support network on a 24/7/365 basis; coordinates “first response" resources according to consumer need and the PCP Performing Case Management functions of linking and arranging for services and referrals Working closely with other clinical/professional staff to maintain communication and providing feedback, standardizing procedures and expediting PCP implementation Monitoring utilization of service to ensure that it is effective, appropriate, and within the limits set forth in both rule, PCP, and the service authorization

Candidates for the Behavioral Health Specialist role are considered “Qualified Professionals" based on the following criteria: Education: Bachelor Degree (Not Human Services field) & 4+ years full-time experience with population served OR Bachelor Degree (in Human Services field) & 2+ years full-time experience with population served OR Master’s Degree or Higher & 1+ years full-time experience with population served. AND License, Provisional License, Certificate, Registration, Permit issued by governing board regulating human service profession.

Definitions: Human Service Degrees Include: Social Service, Sociology, Psychology, or other Human Service Degrees. Populations Served Include: Mentally Ill-Child, Mentally Ill- Adult, Substance Abuse-Adult, Substance Abuse-Child

Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required)

Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities
• *contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do.

RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

At RHA Health Services, the people we serve and support are at the very center of everything we do. Throughout Georgia, New Jersey, North Carolina, Pennsylvania, and Tennessee, we provide high-quality care to individuals with intellectual/developmental disabilities. In North Carolina and Pennsylvania, we also provide behavioral health services to support people with mental health and substance use needs and provide services for those who are Deaf and Hard of Hearing. Since 1989, we have partnered with and celebrated people achieving their personal goals, building meaningful connections, experiencing positive outcomes in health and wellness, and more. If you share our passion, there is a place for you at RHA Health Services. From inpatient care to community-based services, from in-home support to facilities of all sizes, RHA offers a range of settings where you can apply your unique skillset. Many of our employees also experience opportunities for career growth and continued education. RHA is accredited by the Commission on Accreditation of Rehabilitation Facilities and the Council on Quality and Leadership, and we are committed to providing the highest quality of care. At RHA, we believe we all deserve the chance to live our best possible lives. We want you to join our team of compassionate professionals. To learn more, visit rhahealth.org or email us at [e-mail]. RHA Health Services – Where Compassion Meets Career.