Crisis Recovery Respite Specialist — Peer Support

S:US; New York (NY); Sur place; USD 45 000 - 50 000; Plein temps

Résumé du poste

S:US in New York is seeking a Respite Specialist to support guests in crisis through trauma-informed, recovery-oriented peer services within a hospital diversion program. You will help with intake, daily activities, and short-term personal goals in a warm, home-like setting.

The role emphasizes lived experience with the mental health system, effective communication, and flexible coverage including evenings, nights, weekends, and holidays. Training and supportive supervision are provided.

Qualifications

• 1 year work experience in a behavioral health or related setting, preferably using the recovery model.
• Must have lived experience with the mental health system and willingness to share personal experience appropriately and respectfully
• Minimum of high school diploma or equivalent (GED)
• Ability to utilize critical thinking, problem-solving and de-escalation skills to assist with creating and maintaining an environment that promotes recovery

Responsabilités

• Develop partnerships with guests experiencing crisis using trauma-informed, recovery oriented peer support.
• Promote a safe, comfortable environment where guests are listened to and respected by staff
• Practice the Need Adapted Treatment Model (NATM) and Intentional Peer Support (IPS) after completing training provided as part of the Parachute NYC grant
• Draw on knowledge and skills acquired from personal experience with the mental health system with a focus on guest’s personal recovery process
• Create a sense of community through the mutual sharing of lived experiences and offers encouragement and support to participate in daily activities within the CRC and community
• Assist with pre-registration process for both individuals referred from NA-MCT (Need Adapted Mobile Crisis Team) and those who self-refer (respite-only guests)
• Assist with intake and registration of new guests, including an explanation of services and expectations, a tour of the premises, introduction to other staff and guests
• Assist and collaborate with other Parachute NYC staff when appropriate to help guests identify, plan for and realize short-term personal goals and priorities while in the CRC
• Facilitate individual and group-based educational, recovery, wellness and skill building opportunities including: wellness self-management; WRAP; peer support; harm reduction; and other social or leisure activities
• Follow-up with guests to monitor and support progress toward goal-achievement
• Advocates for and facilitate access to needed health care services, proactively addressing potential barriers such as missed appointments, transportation, fear and stigma, and communication with professional staff
• Assist guests with steps required to prepare their own meals, manage their own medication, take care of their physical needs and participate in the maintenance of a clean-living environment
• Responsible for timely and accurate documentation including documentation of interactions with guests, services provided, critical information and events, contacts with collaterals and referrals, as required by SUS policies and Parachute NYC
• Provide household upkeep duties as needed
• Serve daily cold breakfast for guests and assist guests with accessing snacks, when needed
• Encourage guest participation in relevant aspects of documentation process
• Participates in data collection and recording related to outcomes, research and other agency and grant-based priorities
• Participate in supervision, team meetings, interagency meetings, case conferences, NA-MCT meetings, and other relevant meetings as required by SUS and Parachute NYC
• Provides flexible evening, night, weekend and holiday coverage

Connaissances

Critical thinking

Problem-solving

De-escalation

Empathic listening

Written and oral communication

Formation

High school diploma or GED

Outils

MS Word

MS Excel

Description du poste

S:US in New York is seeking a Respite Specialist to support guests in crisis through trauma-informed, recovery-oriented peer services within a hospital diversion program. You will help with intake, daily activities, and short-term personal goals in a warm, home-like setting.

The role emphasizes lived experience with the mental health system, effective communication, and flexible coverage including evenings, nights, weekends, and holidays. Training and supportive supervision are provided.