Crisis Line Mental Health Technician

WESTBROOK HEALTH SERVICE; Parkersburg (WV); On-site; USD 16,000 - 23,000; Full time

Job summary

WESTBROOK HEALTH SERVICE is seeking a Crisis Line Behavioral Health Technician (BHT) in Parkersburg, WV. This full-time, on-site role provides immediate support via calls and text, using empathy and active listening to de-escalate crises and connect individuals with resources.

Strong communication and teamwork are essential. The position requires a high school diploma or GED, background checks, and the ability to work in a fast-paced environment.

Qualifications

• Must work well in a team environment.
• Strong communication skills and professionalism are essential.
• Must pass background checks and have a valid ID.

Responsibilities

• Respond to incoming calls/text messages from individuals in crisis, offering emotional support and guidance.
• Use active listening and empathetic communication to assess the crisis severity.
• Employ crisis intervention techniques and emotional regulation strategies.
• Evaluate safety and risk of harm to self or others.
• Maintain confidentiality and adhere to data protection policies.

Skills

Teamwork

Communication skills

Professionalism

Education

High school diploma or GED

Job description

WESTBROOK HEALTH SERVICE is seeking a Crisis Line Behavioral Health Technician (BHT) in Parkersburg, WV. This full-time, on-site role provides immediate support via calls and text, using empathy and active listening to de-escalate crises and connect individuals with resources.

Strong communication and teamwork are essential. The position requires a high school diploma or GED, background checks, and the ability to work in a fast-paced environment.