Crisis Line Clinician - (Weekend/Overnight)

Compass Health, Inc.; Missouri; Remote; USD 28,000 - 34,000; Full time

Job summary

Compass Health Network seeks a Crisis Line Clinician to provide immediate, person-centered crisis intervention via phone from a remote Missouri-resident role. Schedule includes Saturday and Sunday nights (11:45pm–8:00am).

You will assess needs, offer supportive interventions, and connect callers with services to promote safety and recovery. Qualifications include an associate degree or 60 college credits, with a bachelor’s preferred, and at least one year in behavioral health; DSM-V knowledge

Qualifications

• Associate degree or 60 college credits required.
• Bachelor’s degree in social work, psychology or related field preferred.
• At least one year of experience in behavioral health or human services if an Associate degree is the highest degree obtained.
• Working knowledge of DSM-V required.

Responsibilities

• Provide trauma-informed and person-centered crisis intervention via phone.
• Assess caller needs, screen for safety, and connect to services or resources.
• Collaborate with internal and external providers to ensure coordinated care.
• Maintain accurate and timely documentation in compliance with agency standards.
• Participate in supervision and team meetings to support continuous improvement.

Skills

Trauma-informed care

Empathy and listening

Crisis intervention

Education

Associate degree or 60 college credits

Bachelor’s degree preferred

Job description

Be the calm voice that helps someone find hope in their hardest moment. Schedule: Saturday & Sunday 11:45pm-8:00am Remote position, must be a Missouri resident.

As a Crisis Line Clinician with Compass Health Network, you'll provide immediate, person-centered support to individuals reaching out through our Disaster Line. You'll help identify needs, offer compassionate crisis intervention, and connect callers to services and resources that promote safety, stability, and hope. This is a great opportunity for someone who thrives in a fast-paced, collaborative environment and is passionate about helping others through moments of crisis. You'll play a vital role in supporting individuals in our rural communities and ensuring they have access to care-anytime, day or night.

Key Responsibilities

• Provide trauma-informed and person-centered crisis intervention via phone
• Assess caller needs, screen for safety, and connect to appropriate services or resources
• Collaborate with internal and external providers to ensure coordinated care
• Maintain accurate and timely documentation in compliance with agency standards
• Participate in supervision and team meetings to support continuous improvement

Requirements, Skills, Knowledge and Expertise

• Associate degree or completion of 60 college credit hours required
• Bachelor's degree in social work, psychology or related field preferred

WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS At least one (1) year of experience in behavioral health or human services if Associate degree is the highest degree obtained Working knowledge of DSM-V required

You’ll be a great fit for this role if you:

• Excel at active listening and communicating with empathy and professionalism
• Can remain calm and focused under pressure
• Are comfortable working independently while collaborating with a supportive team
• Believe in the power of connection and recovery for every individual you serve
• Are motivated by Compass Health Network's mission to Inspire Hope. Promote Wellness.