Crisis Intervention Specialist - In-Person Support

NORTHEAST COUNSELING SERVICES; Nanticoke (Luzerne County); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Health insurance

401k

Paid leave & holidays

Job summary

NORTHEAST COUNSELING SERVICES seeks a Walk-In Crisis Worker in Nanticoke, PA. This full-time position involves providing support for individuals facing psychiatric emergencies through assessments, interventions, and care coordination. Candidates must have a relevant degree and prior mental health experience. A driver's license is necessary for local travel. Benefits include health insurance, a 401k, and paid leave. Compensation ranges from $33,000 to $39,000 based on experience.

Qualifications

• A valid driver's license and willingness to travel locally.
• Working knowledge of community health services and human services agencies.
• Ability to work in high-stress, fast-paced environments.

Responsibilities

• Provide in-person and phone-based assessment and support for psychiatric emergencies.
• Conduct evaluations and coordinate care for clients in crisis.
• Connect clients with appropriate community resources.

Skills

Crisis Intervention Techniques

Clinical Documentation

Communication Skills

Team Collaboration

Education

Master's Degree in Social Work, Psychology, Counseling or related field with 3 years of experience

Bachelor's Degree in Sociology, Social Work, Psychology or related field with 5 years of experience

Bachelor's Degree in Nursing with 3 years of experience

Job description

This is a full-time, salaried position with a generous benefit package inclusive of:

• Health insurance
• Vision insurance at no cost to the employee
• Life Insurance
• Employer funded 401k, 4% salary equivalent, no match required
• Paid Annual, Sick, and Personal Leave Time
• 8 paid holidays
• Voluntary AFLAC options
• Professional enhancement opportunities
• Discounted rates at Odyssey Fitness

and more!

The Walk-In Crisis Worker provides in-person and phone-based assessment, intervention, and support for individuals experiencing psychiatric emergencies, including adults, children, and adolescents. As part of a multidisciplinary crisis team, this role conducts evaluations, coordinates care, engages support systems, and connects clients with appropriate community resources.

This full-time position requires the ability to work in high-stress, fast-paced environments, maintain safety protocols, complete clinical documentation, and collaborate with internal teams and external resources. A valid driver's license and willingness to travel locally are required.

QUALIFICATIONS/EDUCATION: The position requires an individual to have one of the following:

• A Master's Degree in Social Work, Psychology, Rehabilitation, Activity Therapies, Counseling, Education, or related fields and 3 years of Mental Health direct care experience.
• Have a bachelor's degree with major course work in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling, education or a related field.
• Be a registered nurse.
• Have a high school diploma or equivalency and 12 semester credit hours in sociology, social welfare, psychology, gerontology or other social science and 2 years of experience in public or private human services with 1 year of mental health direct care experience.
• Have a high school diploma or equivalency and 3 years of mental health direct care experience in public or private human services with employment as a mental health staff person prior January 1, 1992.
• Be a consumer or a family member who has 1 year of experience as an advocate or leader in a consumers or family group, and has a high school diploma or equivalency.
• Staff persons employed by a provider who have 5 years' experience as a supervisor of mental health services in a mental health agency prior to January 1, 1992, are exempted from this section.
• Valid PA Driver's License

Must possess a working knowledge of the philosophy, concepts, mandates and operations of community health services and other human services agencies. they must have a knowledge of Crisis Intervention techniques and be proficient in writing and verbal communication skills.

• Starting at $33,000 + experience per year (Bachelor's Level)
• Starting at $39,000 + experience per year (Master's Level)