Crisis Intervention Specialist

City of Arlington; United States; On-site; USD 71,000 - 89,000; Full time

Job summary

City of Arlington is seeking a Crisis Intervention Specialist to provide field responses on calls with behavioral health components and to help form a Co-Responder Unit with officers. You will work within a solution-focused brief therapy framework and collaborate with stakeholders to navigate challenges impacting quality of life.

Qualifications include a bachelor’s in behavioral health or related field and 3 years of crisis intervention experience; strong writing, communication, and

Qualifications

• Knowledge of principles of crisis intervention.
• Knowledge of behavioral health symptoms.
• Knowledge of law enforcement culture.
• Knowledge of Texas Mental Health Code.
• Ability to build rapport.
• Ability to communicate effectively.
• Ability to teach.
• Ability to influence.
• Ability to prioritize.
• Skill in crisis intervention techniques.
• Skill in writing clearly.
• Skill in reading comprehension.
• Skill in creative problem-solving.
• Skill in building teams.
• Skill in multitasking.
• Bachelor’s degree in behavioral health or related field.
• Three years’ crisis intervention experience.
• May have an equivalent combination of education and experience.
• Pre‑employment screening includes a criminal history check.
• City of Arlington is an Equal Opportunity Employer.

Responsibilities

• Provide field response on calls involving behavioral health.
• Provide training for the department on behavioral health.
• Serve as liaison between community stakeholders and the department.
• Consult with law enforcement on recommended actions and document in Behavioral Health database.

Skills

Crisis intervention

Behavioral health symptoms

Law enforcement culture

Texas Mental Health Code

Rapport building

Effective communication

Teaching

Influencing

Prioritization

Crisis intervention techniques

Clear writing

Reading comprehension

Creative problem-solving

Team building

Multitasking

Education

Bachelor’s degree in behavioral health or related field

Three years crisis intervention experience

Equivalent combination of education and experience

Tools

Behavioral Health database

Job description

Salary

SALARY $70,993.50 - $88,741.88

Job Summary

Under general supervision, the Crisis Intervention Specialist will provide citizens experiencing a behavioral health crisis with on‑site tools to navigate challenges and improve their quality of life. They will partner with Behavioral Health Response Officers to form a Co‑Responder Unit to identify, assess, and intervene when calls for service involve a behavioral health component.

Essential Job Functions

• Provide a field response on calls that involve a behavioral health component.
• Provide training for the department on behavioral health issues.
• Serve as a liaison between community stakeholders and the department and work within a solution-focused brief therapy model.
• Consult with LE officers on recommended course of action for cases and ability to maintain accurate entry into the Behavioral Health database.

Other Job Functions

• Build relationships with citizens, officers, civilian personnel, city departments, and community stakeholders
• Continue training in the behavioral health field and serve as a Subject Matter Expert for the department.
• Work within the department to support a multi. disciplinary approach to more challenging cases in the community, as well as develop alternative solutions to problems, evaluate a course of action, and formulate appropriate recommendations.
• Ability to maintain current knowledge of resources available for responsible referrals.
• Represent the department at various events and/or meetings of community groups to promote positive community/police relations.

Minimum Qualifications

Knowledge, Skills and Abilities Required:

• Knowledge of principles of crisis intervention.
• Knowledge of behavioral health symptoms.
• Knowledge of law enforcement culture.
• Knowledge of Texas Mental Health Code.
• Ability to build rapport.
• Ability to communicate effectively.
• Ability to teach.
• Ability to influence.
• Ability to prioritize.
• Skill in crisis intervention techniques.
• Skill in writing clearly.
• Skill in reading comprehension.
• Skill in creative problem-solving.
• Skill in building teams.
• Skill in multitasking.

Qualifying Education and Experience:

• Bachelor’s degree in behavioral health or related field, plus three years’ experience in crisis intervention.
• May have an equivalent combination of education and experience to substitute for both the education and the experience requirements.

Pre‑employment screening includes a criminal history check.

City of Arlington is an Equal Opportunity Employer.

The people that work for the City of Arlington directly impact our community, citizens, visitors and businesses.

Become a leader in your chosen profession by joining the City’s dynamic workforce and make a positive contribution to the American Dream City!

City of Arlington is an Equal Opportunity Employer.

The City will make reasonable accommodations upon request for qualified individuals with disabilities. Requests for reasonable accommodations should be sent to [e-mail].

If you do not find a job that suits your experience, we welcome you to introduce yourself so Human Resources may be able to guide you to other opportunities.