Crisis Specialist

BBH Burrell Behavioral Health; United States; On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Employee Assistance Program

Mileage Reimbursement

Employee Discounts

Workplace Culture

Additional Perks & Benefits

Job summary

BBH Burrell Behavioral Health is seeking a Crisis Specialist I or II to join a compassionate team that supports individuals in crisis. You will provide crisis intervention, counseling, and support to help consumers navigate behavioral health needs while building trusting relationships.

The role emphasizes adaptability, proactive communication, and collaboration with clients, law enforcement, and clinical staff to determine safe dispositions and connect people with needed services.

Qualifications

• Bachelor’s or Master’s Degree in the Human Services field.
• Preferred licensure/certifications: LMSW, LCSW, PLPC, or LPC.
• CPR/First Aid and CPI certification required.

Responsibilities

• Provide crisis intervention by phone, in person, and mobile as clinically appropriate and document every contact.
• Deliver individual, group, family, and practical counseling to meet client needs and treatment goals.
• Assess and facilitate admission to the Adult Crisis Stabilization Unit and evaluate discharge for safety.
• Consult with law enforcement and hospital ER regarding client disposition.
• Participate in staff development and contribute to team growth.
• Provide rapid aid in emotional crisis situations through crisis intervention services.
• Attend scheduled conference calls, webinars, meetings, and supervision sessions.
• Complete other duties as assigned by leadership.

Skills

Crisis Intervention

Counseling

Relationship Building

Documentation

Adaptability

Education

Bachelor’s or Master’s Degree in Human Services

LMSW, LCSW, PLPC, LPC preferred

CPR/First Aid and CPI certification

Job description

Job Summary

Join our compassionate and dedicated team as a Crisis Specialist I or II, where you will play a vital role in supporting individuals in crisis. You will have the opportunity to make a meaningful impact by assisting consumers in navigating their behavioral health needs. We are looking for someone who is adaptable, proactive, and able to establish effective relationships with clients. Your skills in crisis intervention and counseling will be essential in helping others find the support they need. Together, we can make a difference in the lives of those we serve.

Key Responsibilities

• Provide phone, face‑to‑face, and mobile crisis intervention as clinically appropriate and document all contacts on appropriate forms.
• Deliver individual, group, family, and practical counseling to meet client needs and treatment goals.
• Assess and facilitate admission to the Adult Crisis Stabilization Unit and evaluate clients for discharge based on safety.
• Consult with law enforcement and hospital emergency rooms regarding alternatives for client disposition.
• Participate in staff development activities and contribute to team growth.
• Provide rapid aid in emotional crisis situations through crisis intervention services.
• Attend scheduled conference calls, webinars, meetings, and supervision sessions.
• Complete other duties as assigned by the Director of Crisis Services or designee.

Education, Experience, and/or Credential Qualifications

• Bachelor’s or Master’s Degree in the Human Services field.
• Preferred: LMSW, LCSW, PLPC, LPC.
• CPR/First Aid and CPI certified.

Additional Qualifications

• Successful completion of background checks including criminal record, driving record, abuse/neglect, and fingerprint checks.
• Current driver’s license, acceptable driving record, and current auto insurance.

Physical Requirements

• ADA Consideration – Sedentary work: Exerting up to 10 pounds of force occasionally (exists up to 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body.
• Sedentary work involves sitting most of the time but may involve walking or standing for brief periods.

Benefits

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost.
• Mileage Reimbursement – Company paid for work functions requiring travel.
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition.
• Workplace Culture – An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce.
• Additional Perks & Benefits – Scroll down to bottom of this post to learn more.

Equal Employment Opportunity Statement

We are an Equal Employment Opportunity Employer. Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.