Crisis Intervention Specialist

CENTER FOR COMMUNITY RESOURCES INCORPORATED; Pottsville (Schuylkill County); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental and vision coverage

403(b) retirement plan

Tuition reimbursement

Paid time off

Job summary

Center for Community Resources Incorporated, located in Pottsville, PA, seeks a compassionate Crisis Intervention Specialist for evening shifts to provide crisis counseling and assessments via telephone and in person.

Applicants should have a Bachelor’s degree in Human Services, one year of relevant experience, and possess de-escalation techniques. Benefits include health insurance, paid time off, and a retirement plan.

Qualifications

• One year of experience in a mental health or crisis services setting.
• Valid driver’s license with proof of auto insurance.
• Act 33/34 and FBI clearance.

Responsibilities

• Provide crisis counseling and assessment via phone and in-person.
• Conduct walk-in and mobile visits.
• Employ de-escalation techniques while maintaining confidentiality.

Skills

Crisis counseling

De-escalation techniques

Empathy

Documenting client interactions

Education

Bachelor’s degree in Human Services or related field

Job description

Job Summary

Center for Community Resources (CCR) – Schuylkill County, PA is seeking a compassionate mental health professional for a Crisis Intervention Specialist – Evening Shift (3pm‑11pm or 2pm‑10pm). The role focuses on telephone, walk‑in, and mobile assessment, crisis counseling, conflict resolution, and referrals to community resources.

Compensation and Schedule

• Hourly rate: $24.04 (potentially higher based on experience).
• Shift differential: $0.75 for evenings, $1.50 for overnight.
• Travel: up to 50%.
• Flexible to work weekends.

Location

CCR Schuylkill – Pottsville, PA 17901.

Key Responsibilities

• Provide crisis counseling and assessment via phone and in‑person.
• Conduct walk‑in and mobile visits and link clients to mental health, drug, and alcohol services.
• Employ de‑escalation techniques while maintaining strict confidentiality.
• Document and report client interactions accurately.
• Collaborate with a supportive team and coordinate referrals.

Required Qualifications

• Bachelor’s degree in Human Services or a related field with coursework in sociology, social work, psychology, gerontology, criminal justice, nursing, counseling, education, or theology.
• One year of experience in a mental health or crisis services setting.
• Valid driver’s license with proof of auto insurance.
• Act 33/34 and FBI clearance.

Preferred Qualifications

• Registered nurse credential.
• Associates degree with 12 semester credit hours in relevant social science fields.
• At least two years of direct mental‑health experience.
• Knowledge of PA resources and the 302/201 process.
• Computer literacy.

Licenses & Clearances

• Act33/34 and FBI clearances.
• Valid driver’s license.
• Proof of car insurance coverage.

Special Skills and Abilities

• Knowledge of de‑escalation techniques.
• Ability to exercise sound judgment, flexibility in scheduling, take initiative while being cooperative and empathetic, and maintain strict confidentiality.

Benefits

• Health insurance (Employee Only: $41.93 per pay; Employee & Child(ren): $73.32; Employee & Spouse: $93.60; Full Family: $121.61)
• Free dental & vision.
• FSA – Flexible Spending Account.
• 403(b) retirement plan with employer match up to 6%.
• Up to 20 days paid time off in first year.
• 7 paid holidays and 1 floating personal day.
• Tuition reimbursement.
• Short‑term disability.
• Life insurance.
• Supplemental benefits.
• Employee Assistance Program (EAP).

Equal Opportunity Employer Statement

We are an equal opportunity employer and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law.