Crisis Intervention Specialist

Brien Center for Mental Health; Pittsfield (MA); On-site; USD 30,000 - 39,000; Full time

Job summary

The Brien Center in Pittsfield, MA seeks a Crisis Intervention Specialist for per-diem shifts. The CIS provides crisis intervention, de‑escalation, and safety monitoring, offering a calm, recovery‑oriented presence across programs.

Requirements include a high school diploma or GED (BA preferred), at least 2 years in a direct care or similar behavioral health role, trauma-informed care knowledge, CPR/First Aid certification, and a valid driver’s license with insured vehicle. Bilingual is a plus.

Qualifications

• High School Diploma or GED required.
• BA degree preferred.
• Minimum of 2 years of direct care or similar role in behavioral health/medical setting.
• Knowledge of trauma-informed care and de-escalation skills.
• CPR and First Aid certified or obtain certification within first 3 months.
• Valid driver’s license with reliable transportation and insured vehicle.
• Bilingual preferred.

Skills

Trauma-informed care

De-escalation skills

Crisis intervention

Emergency response

Education

High School Diploma or GED

BA degree preferred

Tools

CPR certification

First Aid certification

Job description

Per-Diem - all shifts and days available!

General Description

The Crisis Intervention Specialist (CIS) is responsible for providing crisis intervention and de-escalation, monitoring of the safety and security of the facility, and coordinating response to urgent and emergency situations. The CIS provides a therapeutic, calming, recovery-based, and pro-active presence in program.

Qualifications

• High School Diploma or GED required. BA degree preferred.
• A minimum of 2 years of direct care or similar role in a behavioral health and/or medical setting required
• Knowledge of trauma-informed care and de-escalation skills required
• CPR and First Aid Certified, or obtain CPR and First Aid certification within first 3 months of employment
• Valid driver’s license with reliable transportation and appropriately insured vehicle required
• Bilingual preferred